Jeremy Dolan

Jeremy Dolan Email and Phone Number

Lead Technical Analyst @ CAVA
washington, district of columbia, united states
Jeremy Dolan's Location
Orlando, Florida, United States, United States
About Jeremy Dolan

Over 15 years of experience in the hospitality industry at Central Florida giants Universal Orlando Resort and The Walt Disney Company. Starting in front-line positions (retail, food and beverage, ticketing/admissions, sales, guest service, and VIP experiences) I later moved in to digital, technology, and strategy roles focused on improving the technology in those experiences for visitors and employees. At CAVA, we're focusing on sustaining the amazing growth to this point, and ensuring our restaurant systems are keeping pace with the the still rapidly-expanding company.

Jeremy Dolan's Current Company Details
CAVA

Cava

View
Lead Technical Analyst
washington, district of columbia, united states
Website:
cava.com
Employees:
1892
Jeremy Dolan Work Experience Details
  • Cava
    Lead Restaurant Systems Analyst
    Cava Mar 2023 - Present
    Orlando, Florida, United States
  • The Walt Disney Company
    Senior Product Manager
    The Walt Disney Company Nov 2022 - Apr 2023
    Defining our CMS platform's core functions that will enable dynamic content delivery across multiple channels and provide oversight for the timely execution of consistent, high-quality content assets, from ideation and production to distribution and analysis. Developing business strategies, identifying high-value segments, and implementing tactics that drive business opportunities that align with the digital and technology roadmap themes. Monitoring business and digital trends, Guest behaviors and expectations, and competitive intelligence to define, prioritize, and implement the digital roadmap.
  • Universal Orlando Resort
    Manager, Experience Transformation Product Development
    Universal Orlando Resort Nov 2019 - Nov 2022
    Orlando, Florida Area
  • Universal Orlando Resort
    Manager, Business Transformation
    Universal Orlando Resort Jun 2018 - Nov 2019
    Drive collaboration between departments on complex digital projects, including communication, change management, and integration and strategy efforts across Universal Orlando.
  • Universal Orlando Resort
    Manager, Park Operations
    Universal Orlando Resort Jun 2014 - Jun 2018
    Orlando, Florida Area
    Led teams in day-to-day operations, at different points, for Rental Services, Turnstiles/Admissions, and Guest Services/VIP Experience.
  • Universal Orlando Resort
    Operations
    Universal Orlando Resort Nov 2012 - Jun 2014
    Guest Services Coordinator and VIP Tour Guide.

Jeremy Dolan Skills

Management Customer Service Sales Customer Satisfaction Operations Management Leadership Tourism Team Leadership Project Management Microsoft Office Hospitality Management Change Management Collaborative Problem Solving Strategy Hospitality Industry Talent Management Business Strategy

Jeremy Dolan Education Details

Frequently Asked Questions about Jeremy Dolan

What company does Jeremy Dolan work for?

Jeremy Dolan works for Cava

What is Jeremy Dolan's role at the current company?

Jeremy Dolan's current role is Lead Technical Analyst.

What schools did Jeremy Dolan attend?

Jeremy Dolan attended The Ohio State University.

What skills is Jeremy Dolan known for?

Jeremy Dolan has skills like Management, Customer Service, Sales, Customer Satisfaction, Operations Management, Leadership, Tourism, Team Leadership, Project Management, Microsoft Office, Hospitality Management, Change Management.

Who are Jeremy Dolan's colleagues?

Jeremy Dolan's colleagues are Bema C., Joseph Velez, Brianna B, Laura Rodriguez, Alexander Zaremba, Emily Williams, Jodi Holloway.

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