Jeremy Fuller Email and Phone Number

Led and managed a diverse team, including an offshore team in India and field personnel in multiple states in the western US, while overseeing numerous indirect reports. Focused efforts on delivering services to AT&T and major vendors, spearheading hardware and software upgrades within the telecommunications industry, and collaborating closely with construction vendors and software update partners. Held full Profit and Loss (P&L) accountability for the entire western region, effectively managing financial planning and resource allocation. Acted as the technical support escalation point, ensuring prompt and effective resolution of complex challenges without further handoffs. Served as the primary liaison for business and project management matters, engaging in client presentations to showcase ongoing work and introduce new tools and technologies. Served as the primary customer interface, working alongside the Sales Director to cultivate relationships, instill confidence in services, and expand client base.

At Nexius, assumed second-in-command role overseeing an office with 20 team members, driving successful construction and engineering deployments management for ATT's network. Led the Mycom office as the top executive, responsible for a 15-member team, effectively managing construction and engineering projects while overseeing hardware procurement, scheduling, training, and P&L for the market. Managed subcontractors for Samsung, focused on software upgrades within the Sprint network alongside a field team handling hardware upgrades. Provided operational and technical support while serving as a critical technical escalation point. Demonstrated strong leadership skills by effectively managing teams, sub-vendors, and resources while handling HR-related responsibilities, office setup, and procurement decisions.➥Succeeded in building relationships with ATT and sub-vendors, contributing to successful project execution and earning a solid reputation within the telecom industry.➥Spearheaded initial projects at Nexius, overseeing a successful rollout of the first batch of sites with a project value exceeding $1M. Achieved remarkable growth, increasing total project value to over $15M within the first year. Established and managed a 20-member team, driving office setup, team hiring, training, and process implementation.➥At Mycom, played a pivotal role in financial closeouts and forensic auditing, ensuring meticulous reconciliation and clean-up of financial records. Managed construction work for an assigned group of ATT sites, contributing to operational efficiency before the company's closure.➥Led expansion efforts at Samsung, swiftly growing coverage from 2 to 5 states in a month. Contributed to project growth despite external challenges and financial uncertainties, showcasing adaptability and resourcefulness.

Responsible for all National Deployment calls with multiple vendors from Site Acquisition, Construction, Integration/Optimization to track deliverables and escalations. Created daily dashboards for executive review, hosted daily conference calls covering regions across the US, and served as the escalation point for all deployment teams.

Leading UMTS alarm clearing and troubleshooting efforts for network expansion of the AT&T network. Responsible for parameter changes, retunes, alarm investigation, statistics collection, and site turn-up. Primary point of contact for UTRAN support for pre-launch and post-launch.

Team lead for NDS, tasked with PreLaunch Optimization and Tuning support for AT&T's nationwide WCDMA network. Assigned resources on a per market basis based upon needs of PM team, defined database and documentation standards for handoffs between NDS, Integration, and RF teams. Led team of 60+ engineers across multiple countries. Created processes, formal training programs, and informal training of junior engineers. Served as senior escalation point within the team for all technical, scheduling, and logistical issues.

Lead Technician at the Sprint Phoenix iDEN MSO supporting all switching duties; maintenance, repairs, upgrades, and everything else.

Responsible for new network element integrations, network balancing and migrations, and troubleshooting support for Core and RAN projects on the Nextel Network in the Northern California Market.

From sawdust on the floor to a production switching environment, network buildout and more.