Jeremy Baker Email & Phone Number

United States

Los Angeles, California, United States

Manage IT Operations teams; rebuilding IT as a business unit, moving away from break-fix and emphasizing ITIL process including global communication and collaboration, change management, Project Management, mentoring, introducing/rebuilding vendor partnerships and escalation paths, and lifecycle management. Solutions Architect for infrastructure refresh, unification, and Azure cloud migrations.

Orange, California, United States

Senior Systems Engineer responsible for deployment, management of 4 datacenters. multiple Azure subscriptions, ~15,000 users and ~500 branch offices. Primary focus on Microsoft solutions and Azure, VMware, Microsoft AD, DNS, Azure, VMware, NetApp, Pure, Citrix, Datacenter, project management, end-to-end system migrations, company acquisitions. Responsible for onboarding, training, and managing of contractors. Proactive, leadership, and best practice-oriented approach. Lead engineering resource for ransomware recovery of company acquisition, and subsequent management of acquisition company's IT Infrastructure including backup and security integration.

Aliso Viejo, Ca

Senior Engineer focusing on ISO Audit remediation. Splunk reporting integration, and incident remediation. Lead for Microsoft Domain Controller replacement project; built and replaced ~50 EOL Microsoft Domain Controllers. Implemented Azure SAML SSO for existing and new business cloud applications, vendor management. Assisting storage team with NetApp consultation, vendor refresh and reengagement.

Anaheim

Brought in to backfill layoffs of entire IT staff, acting as interim Director and Datacenter Architect. Responsible for discovery, support, rearchitecting and migration of existing Hyper-V, VMware, NetApp, EMC, IBM Storage, Sun Servers, Oracle RAC, Red Hat, Windows Server, Azure, MSSQL, RSA MFA, SolarWinds, and numerous smaller critical applications. Successful migration of 60 racks in Anaheim datacenter to IBM Cloud in 1 year. Introduced hybrid cloud layout. Leading and organizing IBM Cloud migrations in hybrid cloud topology. Onboarding of IBM Cloud team, project management, collaboration, and hand-off to IBM Cloud team. Utilized Nutanix as base for CKE hybrid cloud solution with Rubrik as backup. Vendor introductions, discovery, proof of concept build and testing, migration of servers and data. Replication to secondary datacenter.

Greater Los Angeles Area

Supporting primary customer Union Bank, based in Monterey Park, CAFocusing on NetApp technologies, physical racking and stacking, architecting, upgrades, maintenance, migrations and documentation. Deploying NetApp systems, disk shelves, and post install configuration for hand-off to customer. Working closely with NetApp team in account strategizing long-term growth.

Seattle, Wa

Subcontracting to companies as a Resident Engineer through NetApp. Starbucks HQ in Seattle: Storage Engineer, pre- and post-sales. Managing and maintaining over 70+ NetApp arrays across 26 datacenters. NetApp OS upgrades and vulnerability reconciliation. Proactive maintenance. Leading customer workshops, training, and messaging. Mass Mutual: Install and configure Snapdrive and SnapManager for Exchange on 8 new servers in Exchange 2010. UC Medical: Storage Solutions Architect backfilling for SAN/NAS roles in UCI and UCLA. Managing storage clusters with ~5 PB in multiple datacenters. Installation and integration of all-flash storage, sunsetting equipment, migrations and maintenance plans. Unifying all storage configurations and patch/OS versions. Project planning and testing. Leading customer training, organizing events, and storage strategy. Bridging gaps, recovering lost revenue.

Seattle, Wa

NetApp SME Residency role at Starbucks Headquarters. Responsibilities were to oversee, manage, upgrade, and maintain over 70 filers running 7-mode and cDOT ONTAP. Facilitated migrations from 7-mode to cDOT arrays.

United States

SMB and Enterprise IT contractor focused on Southern California and San Luis Obispo areas. Providing end-to-end support for users, small businesses, and enterprise customers. Initial focus on home computer repair/virus removal in early-mid 2000s, later focusing on presales engagements, storage and virtualization, server installation, datacenter hardware installation, and documentation. Designed and built a secure multitenant private cloud solution for sales to smaller customers, utilizing HP LeftHand storage, VMware vSphere, Citrix XenApp, Microsoft Server 2012 R2, and Veeam Backup.

Olympia

Lead NetApp Engineer for the State of Washington capitol building in Olympia. Installed and managed NetApp storage array. Management of EMC VMAX storage array and cold/long term storage. Lead instruction of classes on Windows Server 2012. Vendor management and relations. Backup and recovery.

Irvine, Ca

Presales engineer. Specialized in NetApp, and EMC storage and backup solutions including Isilon, VCE, VMAX, VNX, Data Domain, and Avamar. Architected and deployed Citrix XenApp for US Navy in Newport News, VA. Multiple VMware vSphere implementations. Storage and server hardware installations in customer datacenters (racking and stacking).

Irvine, Ca

Roles included the following technologies or responsibilities: Post-sales implementation, Professional Services, Datacenter management, Private and Hybrid Cloud implementations and migrations, NetApp implementation and support, Citrix implementation and support, VMware implementation and support, support escalations, customer migrations, backup and recovery systems, Microsoft Server 2003 - 2012, Unix

Sole system/network administrator, managing main office in Mission Viejo, CA with ~70 employees. 8 branch offices across Los Angeles/Orange/San Diego counties in Southern California. Hardware replacement and implementation, support calls, PC maintenance, new hardware configurations, server management and support. Windows Server 2000 - 2003. Generalist position.