Jeremy Call, Msda Email & Phone Number

Salt Lake City, Ut, Us

Nashville, Tennessee, Us

Manage, develop, and own the company's Salesforce instance. I oversee and implement the consolidation of business processes company-wide into Salesforce to centralize communication and drastically improve efficiency and scalability.

I mentor Salesforce professionals to have all the skills needed to land their first Salesforce job and find career-long success in the Salesforce ecosystem.

Help clients from start to finish with their Sales, Service, and custom Salesforce implementations. Improve systems through gathering functional requirements and developing them into business transforming solutions. Some of my specialties include- Data model design and architecture- System automation- Security configuration- Complex workflows- Data migration- Custom UI with Visualforce- SOQL, SOSL- System documentation- System integrations- User training

Lisle, Il, Us

- Directed the creation and timely delivery of multi-million dollar Salesforce solutions.- Demonstrated progressive leadership in the full life cycle of Salesforce-related projects, from design to production support.- Authored design documentation, implementing best-practice methodologies for detailed project design.- Ensured system alignment with business unit expectations through close collaboration with development teams and rigorous testing.- Orchestrated system integrations, enhancing operational efficiency.- Mentored and trained new onshore Salesforce talent, fostering a highly competent team.

Milpitas, California, Us

Production support for a Salesforce org as the only admin during the US timezone of 3,000 users with CPQ implementation integrated with other systems like Oracle.- End to end system requirement and implementation- System documentation and user training- Manage DevOps process through Copado- Oversee system security for government, healthcare, and educator sector companies

American Fork, Ut, Us

Lead and implemented the transformation of Skipio's Salesforce org. User adoption tripled, data became reliable for data-driven decisions, and user satisfaction drastically improved.- End to end design and architecture for custom integrations- Data model design and mass data migration- Team mentoring and training- KPI dashboards and reports- Sales and Service Cloud implementation

Seattle, Washington, Us

I was system administrator for our CRM. This included being over our reporting for the Accounting, Sales, and Marketing departments. I integrated our many business systems, including our Partner Community, and CRM. For our Salesforce Partner Community, we went from having no portal, to allowing all members access to all their relevant data, and I set up automated processes to approve requests like marketing development funds.

Federal Way, Wa, Us

02/2017 to 06/2018Salesforce Administrator over an org instance that received 1,000+ orders daily with 10,000+ users. Constantly improved procedures, documentation, and tools to better serve our customers. Created custom apps that halved warehouse data entry tasks. I reduced our fraudulent orders to 4% of what they were. I performed analysis on our client profitability identified which customers are best to serve.04/2016 to 02/2017I managed the company database and built a robust ecommerce website from the groundup based off of the Salesforce E-commerce platform. I architected and implemented custom web analytics and automated reports that kept the marketing team updated on important KPIs. I also improved many marketing processes thorough integrating our social channels directly into our case management done through Salesforce Service cloud.

Master Of Science - Msda, Data Analytics

Business Analytics, Information Technology

Associate Of Arts (A.A.)