Service-focused IT operations professional currently working in asset management, and service team leadership. Extensive experience directing all aspects of dynamic customer-driven operations, including merchandising, human resources, asset allocation, customer service, inventory control, and fiscal responsibility. Entrepreneurial and analytical mindset; dedicated to driving brand awareness, expanding sales, and controlling costs to maximize profitability. Robust team-building abilities, training skills, and presentation talents to ensure top-level performance and leadership development. Proficient with Microsoft Office Suite (Word, Excel, Outlook), the Google ecosystem, and Follett inventory management.