• Execute on a high-priority regulatory initiative to drive consistency to enterprise operational risk policies across front line business procedures • Designed processes for initiative’s sustainability component including drafting, reviewing, and updating internal procedure guidance and assisting in onboarding of new team members• Consult with policy owners, front line policy liaisons, and subject matter experts across all 15 business groups/enterprise functions to facilitate resolution of identified issues in process documentation; track progress of policy exceptions or corrective actions• Verify that front line procedure documentation demonstrates compliance to policies within expectations of risk framework and maintains records for evaluation by auditors and external examiners• Engage and partner with senior- and executive-level management business partners to ensure proper oversight and delivery of time-sensitive projects and regulatory requirements• Serve as team’s Diversity, Equity & Inclusion representative, promoting education and awareness around enterprise initiative; facilitate and lead monthly themed team discussions with both immediate team and, previously, to audience of 100+ team members in extended leadership meetings

• Developed and executed implementation strategy of the enterprise’s Data Management Policy; verified implementation of, and compliance with, of data management risk requirements across each of the bank’s business groups • Coordinated and presented monthly reporting to senior leadership based on identifying key areas of data management risk• Monitored implementation trends, and aggregated monthly metrics reporting against key risk indicators• Hosted monthly stakeholder forums and convened subject matter experts in special sessions to educate policy stakeholders and raise awareness of implementation best practices• Defined requirements and evaluation methodology to demonstrate adherence to requirements to new and consolidated data management policies• Conducted reviews of domestic and international laws, regulations, industry best practices, and internal corporate policies to monitor for impacts on team policies and identify areas for policy maturation• Developed communications planning and socialization strategies for data analytics and data management policies to stakeholders including senior management, legal counsel, subject-matter experts, and the enterprise policy office• Served as primary point of contact for team document management to evidence compliance to internal procedures as reviewed by internal audit and federal oversight agencies

• Oversaw project development, initial publication, and implementation procedures of new policy governing data analytics, impacting 7,000 analysts across the bank; support drafting and maturation of data management policy• Conducted reviews of domestic and international laws, regulations, industry best practices, and internal corporate policies to monitor for impacts on team policies and identify areas for policy maturation• Developed communications planning and socialization strategies for data analytics and data management policies to stakeholders including senior management, legal counsel, subject-matter experts, and the enterprise policy office• Served as primary point of contact for team document management to evidence compliance to internal procedures as reviewed by internal audit and federal oversight agencies

• Apply thorough knowledge of Dodd-Frank, Fair Housing Act, and other Housing and Urban Development (HUD) federal regulations to consult with internal stakeholders on compliance- and risk-related inquiries• Review financial and legal documentation pertaining to residential real estate involving more than $100 million of bank collateral• Outside of normal duties, selected to work with team management on cross-departmental review to identify opportunities to improve process efficiencies using data-driven research• Assist management in drafting communications on updates to company policy and changes to team processes • Provide one-on-one, two week training course and onboarding guidance for new hires and new team members

• Analyzed environmental risk and economic impacts of sulfide-ore mining on Northeastern Minnesotan business and threats posed to local economy, analyzing data from government sources including the Minnesota Department of Employment and Economic Development (DEED) and the Minnesota DNR• Formulated talking points for communications department based on primary and secondary research and interviews with environmental advocates in support of Save the Boundary Waters Campaign’s community organizing initiatives; distilled research into policy memos and analytical reports for Policy Director • Produced outreach materials, including op-eds and advocacy factsheets based on original and secondary research; created graphs and other data visualization to complement outreach materials, policy memos, and reports

• Managed relationships with Slate magazine and other partners, drawing on strong written and oral communication skills, to create awareness of organization’s initiatives on sustainable development• Lead author of op-eds appearing in publications including The Atlantic, Financial Times, and Slate. Written communication on sustainable economic development, poverty reduction, and business sector growth with goal of identifying key factors and policies promoting the stimulation of business• Produced and edited market messaging materials in English and French; oversaw launch of new website and digital marketing campaigns, including $120,000 Google AdWords account • Assisted in recruitment of experts in infrastructure policy, governance, and public management for Post-2015 Consensus initiative

• Led team of five colleagues in consulting project to formulate, design, and evaluate three-year regional development initiative, including development of performance indicators to measure success of land use policies• Coordinated qualitative and quantitative field research, policy analysis, wrote case studies, and conducted literature review of economic trends in support of major OECD policy initiative affecting development, on behalf of 34 member countries• Developed for OECD’s Directorate of Public Governance and Territorial Development a ‘playbook’ of benchmark indicators and best practices to assess medium- and long-term industrial and business development, social inclusion, and sustainability • Conducted meetings with policymakers, specialists from government ministries, and leaders of advocacy organizations to collect data and promote OECD’s land use initiative on regional development in member states• Presented findings and best practices to OECD delegates and diplomats and published full-length report detailing research, analysis, and recommendations for organization and member countries

• Provided qualitative and quantitative policy analysis to support development policies in the State of Minnesota for both short- and long-term considerations; developed recommendations for the generation of revenue to fund projects; conducted analysis on feasibility of proposals with view toward realities of Minnesota legislative process• Conducted primary and secondary research from government reports and datasets on social inclusion, economic development, and environmental policies in Minnesota; advocated for business and infrastructure development in research reports focused on state and local governments, leveraging knowledge of public decisionmaking processes• Consulted with state representatives, city managers, representatives from the Minnesota Pollution Control Agency (MPCA), and the Department of Transportation (MnDOT), experts in financial management, environmental sustainability, and labor organizations on development topics to identify key factors for the growth of Minnesota’s economy and business in the state• Documented current economic trends in infrastructure policy and evaluating financial incentives for upgrading the State’s systems, employing quantitative analysis of datasets and use of GIS software to visualize data and findings• Represented organization in print and television interviews; authored op-ed articles printed in the Star Tribune and other Minnesota newspapers to communicate complex ideas to the general public; recommendations were showcased on Harvard Kennedy School’s Innovations website

• Managed client accounts and outreach in support of a multi-million dollar national sales initiative, liaising between sales executives and clients as first point of contact• Tracked sales performance and drafted analyses of sales data to create reports for directors charting and visualizing corporate sales performance and recommending potential areas for business expansion • Collected client information and sales data in support of outside sales representatives; tracked individual client purchase history to anticipate and advise on potential business development streams• Assisted in creation of a new, streamlined position between customer service and logistical support teams

• Supervised team of 7 employees to address customer service inquires ensure and issue resolution

• Produced reports discussing issues of economic development and growth in the state of Minnesota• Analyzed current public policy and draft response aligned to organization’s agenda • Researched economic and political trends and their effects on the region• Represented the organization at conferences and community meetings related to transportation and development policy