Project and book talent two nights per week plus special eventsWork front end, ticket sales and sound when necessaryManage company’s Discogs storeFacilitate online ticketing through Brown Paper Tickets and Eventbrite

Provide technical support for all programs and eventsMonitor audio and mixing as well as audio recordingsOversee proper lighting and camera shots

Facilitate daily attendance management for entire AT&T Consumer organization of 4,000+represented employees as part of the People Operations organizationUtilize IEX Totalview, Infor CRM and Workday in daily attendance managementAdminister disability and leave of absence cases for entire organization, utilizing FMLA, FLSA, ADAand other Federal and State laws, as well as company rules and standardsAct as lead for diversity, equity and inclusion for direct teamWork with five different Labor Agreements to ensure consistency and fairness within the boundsof the contract to make the best decisionsEngage department leadership, HR, Legal and Labor to determine best path for at-risk employeesServe as company Environmental Champion, in charge of developing and updating SharePoint site

Project managed attendance for overall improvement for attendance over 12-month period to 1.87AAPDELed attendance management, supporting the organization using STAR HR Business Warehouse, SAPBW, and BOIS BI LaunchpadEngaged in solutions to issues that result in improving behaviors or performanceMitigated employee issues and negotiated with union partners to resolve issues preventing the grievance processActed as change agent by focusing on problematic situations to correct ongoing or new situationsManaged the compliance Excel database to capture timely completions of all training completionsConsulted during hiring and talent acquisition using Taleo and WorkdayHeaded management team on EEO/EH&S/COBC related concernsPiloted team comprised of 29 teleconference specialists and techniciansProvided white-glove service for executive corporate and government clientsSupervised clerical department, navigating internal promotionsCreated leadership development program to enable employees to progress in their careers

Scheduled teleconference reservationsProfessionally moderated executive level teleconferencesProvided real-time technical support for customers and peersServed as management relief in clerical and administrative roles