Jeremy Faulkner Email and Phone Number

Led product roadmapping and lifecycle management from concept through launch, enhancing product reach and user engagement.Utilized Agile methodologies and Scrum practices to accelerate product development, ensuring alignment with customer needs and business goals.Spearheaded user research and UX/UI design processes, including wireframing and prototyping in Figma, to improve product usability and aesthetic.Orchestrated product launch strategies, closely working with marketing and sales teams to optimize market penetration and revenue potential.Managed stakeholder relationships, ensuring clear communication and alignment on project status, design rationales, and strategic decisions.

Developed and maintained comprehensive product specifications and documentation, ensuring clarity and coherence in product features and requirements.Directed the design and implementation of MVPs, leveraging cross-functional collaboration to refine product offerings and drive innovation.Implemented advanced data analysis techniques to evaluate product metrics, enhancing decision-making and strategic planning capabilities.

Use critical thinking and problem-solving skills to find solutions for customers’ problemsCommunicate with home owners and business owners so they feel confident in your recommendationDocument all performed tasks for customer and office recordsSend invoices and track your hours in the field with a company-provided mobile deviceCare about the planet, people and profits. All three matter.

Collaborate with engineering to analyze user pain points, create detailed product specifications for targeted solutions and streamlined developmentWork from product specs to create new screens and update existing ones, prioritizing high-quality UX/UI to enhance overall user satisfactionExplore and propose innovative solutions to address unique pain points for mobile users, improving user satisfactionCreate initial prototypes using Figma to visualize and refine designs based on customer feedback, ensuring alignment with user expectationDesign and administer surveys, conduct user interviews, and aggregate feedback to define a strategic product directionCreate and update design documentation to facilitate cross-team communication and improve collaborationLead design handoff meetings, effectively communicate design specifications to the engineering team to ensure a smooth transition to implementation

Perform the best pest control service on time, every time. Always be professional and show it through communication, knowledge of the trade, and superior customer service skills.

Manage an average of 13 employees who provide pest control services, facilitate training of service specialists, manage inventory, maintain fleet vehicles, manage hiring and on-boarding of employees, ensure quality services rendered on time, route services for service specialists, report metrics to direct reports.

Evaluate and train service specialists, ensure specialists are doing quality service and showing value in services rendered