Jeremy Mapes

Jeremy Mapes Email and Phone Number

Partner and Senior Consultant @ Strategy-3 (Cubed)
Oviedo, FL, US
Jeremy Mapes's Location
Oviedo, Florida, United States, United States
Jeremy Mapes's Contact Details
About Jeremy Mapes

Experience with operations, technology, debt collection software, automated dialer systems, efficiency expert, security administration, and implementation expert. I have worked for and with hundreds of collection agencies, financial institutions, and healthcare organizations to improve their technology and revenue cycle, as well as deploying security administration to certify their Information Security Management Systems (ISMS) deployment and operations. Automation to workflow and improved operations through working smarter, not harder. Experience and expert in many systems:Artiva by Ontario Systems FACS Collection Software by Ontario Systems Collect Savvy by Ontario SystemsLatitude Software by Interactive IntelligenceCSS Impact by Collection Solutions Software IncCollect! by Comtech Systems IncCR SoftwareCUBS by Columbia UltimateDebt$NetE-CollectBeam PyramidCollect! by Comtech(And many more...)Dialers:GC DialerConnect SavvyInteractive IntelligenceDavoxAspectConcertoSmatDial/IATMosaicNoble SystemsStarOperations:VP of OperationsProject LeaderSr. Manager of Technology BusinessGoals:Create a network of agencies through our dedicated consulting services that work together to optimize their abilities, their economies of scale, and increase revenues through optimized operations and technology.Build the better mousetrap.Specialties: BeamLatitude SoftwareCSS ImpactBeesion TechnologiesCRS SoftwareCollect!Ontario Systems Products:ArtivaFACSGC DialerOSC LinkEnableSavvyCUBSBeamCollect!Agent-ZGeneral:Dialer optimizationWorkflow optimizationProject managementNegotiationsInformation Security GovernanceBusiness Continuity PlanningISO 27001BS 25999LeadershipScoringSkiptracingDebt collectionsRevenue cycle managementAgency managementBusiness developmentCallmanagerIVRVendor managementResponse managementSenior managementTechnical supportBusiness Process Automation

Jeremy Mapes's Current Company Details
Strategy-3 (Cubed)

Strategy-3 (Cubed)

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Partner and Senior Consultant
Oviedo, FL, US
Website:
strategy-3.com
Employees:
3
Jeremy Mapes Work Experience Details
  • Strategy-3 (Cubed)
    Partner And Senior Consultant
    Strategy-3 (Cubed)
    Oviedo, Fl, Us
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  • Mapes Llc
    Managing Member
    Mapes Llc Jun 2006 - Present
    Mapes Consulting, a DBA of Mapes LLC, is the premier dedicated support services and consulting company of the collection industry. Our focus is on increasing the competitiveness of companies through specialized industry experience and technical knowledge and support. We specialize in the Ontario Systems products and are an Ontario "recommended consultant". Mapes LLC is truly a VEP (Virtual Expert Provider) acting as part of your team remotely and onsite only as needed and at a lower cost than staffing your own expert.What are your needs? Industry ExpertFACS GuruArtiva ExpertEfficiency ExpertOperations ExpertTechnical MasterDialer GuruReporting ExportKPI StrategistBusiness Continuity PlannerSecurity PractitionerVirtual Director of Information SystemsEnable GuruOSC Link MasterVendor NegotiatorAutomation GuruLet us help you unlock the power of your business!
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  • Strategy-3 (Cubed)
    Partner/Senior Consultant
    Strategy-3 (Cubed) May 2024 - Present
    Orlando, Florida, United States
    I have partnered with two great colleagues, Ray Cox and Matt Kiefer, to bring AI solutions to the corporate industry. This goes beyond just selling chat and voice bots. Strategy-3 is a service provider of AI solutions for the modern office to automate processes from daily activities like filling out an RFI from a potential client to aggregating data and revising data, both textual and statistical through solutions that can protect companies from incidental disclosure. We also provide training to companies on how to use AI tools to accomplish AI solution building in their daily function and increase their effectiveness with it.
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  • Mapes And Associates Llc
    Managing Member
    Mapes And Associates Llc Nov 2023 - Present
    Oviedo, Fl
    Mapes and Associates provides sales and marketing support to businesses in the accounts receivable management industry. Instead of companies rolling the dice with self-training salaried salesmen we align the value of the sales executive with the effectiveness of the business, allowing us to help businesses grow their company through competent sales and solutions. I have personally watched numerous companies sell or go out of business because they became complacent in their current client base only to find a major loss due to management change at their client or another business forcing itself between the business and their client (effectively dropping their revenue) because they were never valued as the experts in their relationships. We can help find the cracks in the armor before your business is on life support. Ninety percent of businesses know when they have a problem or competitive weakness. Less than twenty percent change course to correct it. Let us help get you back on track.
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  • Ocwen Loan Servicing Llc
    Senior Manager Of Technology Business
    Ocwen Loan Servicing Llc Aug 2005 - Nov 2007
    Oversaw, supported, and applied technology to the business needs of the Ocwen Recovery Group division. Utilized Ontario Systems FACS to create workflows as well as supports GC Dialer and consulted to other divisions on their dialing strategies. Operated a multi-national team with the majority located in India and supported a multi-national operation, including business continuity, workflow strategies, dialing operations, and reporting. Consulted both internally and to clients regarding their business needs. Instituted and certified Ocwen Recovery for ISO 27001 Information Security Management Systems, one of the highest security standards in the world.
  • Alliance Collection Agencies
    Director Of Technology
    Alliance Collection Agencies Nov 2000 - Aug 2005
    Oversaw technology operations and development of new services, including an entirely new startup division, Healthcare Business Services. Instrumental in supporting phone systems, dialer technology, automation of workflow, legal and technical support, new training strategies, and consulted with clients on operations.
  • Mountain States Adjustment
    Project Leader
    Mountain States Adjustment Apr 2000 - Nov 2000
    Brought in to stabilize and oversee the Retailer's National Bank, Target Credit Card division. Stabilized the relationship and attempted to implement better strategies.
  • Omni Credit Services
    Vice President Of Operations
    Omni Credit Services Apr 1994 - Apr 2000
    Started as a collector on the floor while going to college. Rapidly advanced to become head over the Omni Credit Services division of Group Omni, reporting to the managing member. Responsible for collection operations, collection sales, strategy, and collection technology.

Jeremy Mapes Skills

Process Improvement Vendor Management Executive Management Management Business Development Call Centers Risk Management Business Analysis Strategic Planning Leadership Outsourcing Operations Management Ivr Management Consulting Business Continuity Analysis Customer Service Negotiation Training Strategy Integration Business Process Improvement Iso 27001 Information Security Management Analytics Process Engineering Credit Scoring Call Center Solution Architecture Process Automation Financial Risk Bs25999 Emergency Management Database Administration Global Management System Deployment Debt Collection Scoring Solution Design Deployment Risk Problem Solving Customer Relations Business Management Documentation Offsite Support Dialer Operations Operational Efficiency Compliance Management Cios

Jeremy Mapes Education Details

Frequently Asked Questions about Jeremy Mapes

What company does Jeremy Mapes work for?

Jeremy Mapes works for Strategy-3 (Cubed)

What is Jeremy Mapes's role at the current company?

Jeremy Mapes's current role is Partner and Senior Consultant.

What is Jeremy Mapes's email address?

Jeremy Mapes's email address is jm****@****ing.com

What is Jeremy Mapes's direct phone number?

Jeremy Mapes's direct phone number is +140743*****

What schools did Jeremy Mapes attend?

Jeremy Mapes attended Wichita State University, Almeda University, Wisconsin State University, Butler Community College, Wichita Aviation Education Center, Butler Community College, Butler Community College.

What are some of Jeremy Mapes's interests?

Jeremy Mapes has interest in New Technology, Amusement Parks, Consulting, Traveling, Politics, Science And Technology, Information Security Management Systems, Sightseeing, Workflow Optimization, Strategic Dialer Improvements.

What skills is Jeremy Mapes known for?

Jeremy Mapes has skills like Process Improvement, Vendor Management, Executive Management, Management, Business Development, Call Centers, Risk Management, Business Analysis, Strategic Planning, Leadership, Outsourcing, Operations Management.

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