I work in businesses and other organisations, where there is a failure to grow. I specialise in areas where the organisation is being held back by some people, whether they are aware they are doing it or not. I use a pragmatic mix of coaching, mentoring and teaching to help the client move forward. I also work with groups as a trainer and facilitator.I focus on businesses and other organisations with over 10 people.However, I have experience of - and work in - smaller businesses… Show more I work in businesses and other organisations, where there is a failure to grow. I specialise in areas where the organisation is being held back by some people, whether they are aware they are doing it or not. I use a pragmatic mix of coaching, mentoring and teaching to help the client move forward. I also work with groups as a trainer and facilitator.I focus on businesses and other organisations with over 10 people.However, I have experience of - and work in - smaller businesses (down to sole traders), larger businesses, the third sector and the NHS. What sets me apart is my use of emotional intelligence and applied psychology – but always in a way that is comfortable for the client.You could say I deal in interpersonal effectiveness: helping people in business work together better:> Improving businesses' relationships with prospects and clients: eg in networking, advocacy, customer service. Obtaining more clients with whom to have excellent relationships with.> Developing management skills and leadership abilities, including teambuilding, delegation and empowerment.> Addressing communication skills such as assertiveness, dealing with difficult people, stress, teamwork, handling change, and so on.> Helping clients address specific relationship/communication issues, such as dysfunctional teams, disputes between partners, bullying, poor delegation, grievances and so on.> Marketing through focussed and effective networking leading to referral and advocacy relationships.> Plus, a more wide-ranging service helping businesses grow by addressing strategy and then driving this down through long, medium and short term planning, processes and procedures, business structure and job definitions.Where appropriate I bring in associates as needed. Show less

People are the Key is a partnership between DISCsimple (Sarah Owen), High Growth Knowledge Company (Kim Jones), emotional intelligence at work (Jeremy Marchant)

network better is a venture of Jeremy Marchant Limited, running in parallel with emotional intelligence at work.As the name suggests, it focuses exclusively on the challenges people at work have when networking, whether they are businesspeople seeking clients, charities seeking volunteers and funds, or public sector staff building contacts.network better recognises that, often, people do not need more training, they need to answer the question, “OK, I’m doing what you told me.… Show more network better is a venture of Jeremy Marchant Limited, running in parallel with emotional intelligence at work.As the name suggests, it focuses exclusively on the challenges people at work have when networking, whether they are businesspeople seeking clients, charities seeking volunteers and funds, or public sector staff building contacts.network better recognises that, often, people do not need more training, they need to answer the question, “OK, I’m doing what you told me. How come it isn’t working?” network better currently offers inhouse programmes to SMEs made up of teaching, coaching and support. Show less

GradStart is a holistic personal development programme for students shortly to enter the world of work and for graduates who have recently been recruited.Over a year, the programme combines ten one-day workshops with monthly, one to one mentoring sessions. Mentoring supports attenders as they develop and practise at work what they learn in the workshops. The workshops provide relevant content and the opportunity to work, and share experiences, with others in the same… Show more GradStart is a holistic personal development programme for students shortly to enter the world of work and for graduates who have recently been recruited.Over a year, the programme combines ten one-day workshops with monthly, one to one mentoring sessions. Mentoring supports attenders as they develop and practise at work what they learn in the workshops. The workshops provide relevant content and the opportunity to work, and share experiences, with others in the same position.The programme content combines “soft skills”—such as personal effectiveness, interpersonal skills, teamworking, and so on—with industry knowledge, commercial awareness, financial awareness and customer relations.People learn best from experiences so, in keeping with its focus on “soft skills”, GradStart is as experiential as is possible. The emphasis is on group and individual activities as well as, of course, learning from attenders’ real work life experiences.GradStart was developed to meet the need, widely expressed by businesses and other employers in the UK, for graduate job applicants to have greater “employability” skills, and for new recruits to have a greater awareness of the environment in which they work and a greater ability to work well with their colleagues.Because group sizes are kept to between 8 and 12 individuals, each programme can be delivered to meet the needs of the particular individuals attending it and their employers, if appropriate. Show less

Synatus is a national consulting, interim management and coaching group that provides a wide range of senior level professionals.It enables senior and experienced consultants to work together to develop client business. Each consultant continues to run his/her own business, bills clients directly and does not pay any part of the client fee to Synatus.

NRG Business Networks provides structured networking events that support owners and partners of small and medium professional services firms in growing their business via referrals and word-of-mouth marketing.Connect, Collaborate and Grow your business.

Business coach

Principal activities were in the payroll services sector of the business as a consultant and bid manager securing new contracts with successful tenders.

Main client Hewlett Packard: three projects, mixing consultancy and project management (2 years)

Mix of consultancy and management: Rothmans (inc global management information system) (2 years),Main consultancy clients: EWS Railways (three assignments, inc train scheduling system), GCHQ (I could tell you what I did but I would have to kill you afterwards).Main management clients: Anglian Water, Boots, MoD

My role as a consultant was to work with clients and help them define what their business really needed their systems to deliver. Co-developed a prototyping methodology which facilitated representative focus groups to shift from a conflicting set of views about what they personally wanted to a unified consensus about what their organisation needed.Variety of clients, including the BBC (including programme scheduling system for BBC Television), Harrods, Littlewoods, Scottish Power, NCR,… Show more My role as a consultant was to work with clients and help them define what their business really needed their systems to deliver. Co-developed a prototyping methodology which facilitated representative focus groups to shift from a conflicting set of views about what they personally wanted to a unified consensus about what their organisation needed.Variety of clients, including the BBC (including programme scheduling system for BBC Television), Harrods, Littlewoods, Scottish Power, NCR, Arthur Andersen and not forgetting Norman's SuperwarehousesAlso developed and marketed a complaints handling system for the NHS. Show less

78-82 systems developer (inc menswear and food distribution systems)82-86 project manager (I managed the design and development of the first IT system to be rolled out to all stores, and worked in other areas including warehouse systems)86-88 computer audit manager (in particular, Financial Services) - good preparation for becoming a consultant