Jeremy May Email & Phone Number

Toronto, On

Responsible for monitoring national media broadcasts for various clients and delivering concisely written summaries relevant to their Public Relations needs. Specializing in Northern & Aboriginal issues• Enhanced communication listening, writing and editing skills by monitoring national media broadcasts and summarizing key issues by request for various clientele. • Worked independently maintaining a personalized schedule for national broadcast regions while meeting targeted deadlines for some clients' special needs.

Toronto, Canada Area

Responsible for various HR functions of the department; Highlights included managing volunteer programs unsupervised, when my Supervisor took an unplanned leave of absence.RECRUITING & COMMUNICATION• Interviewed/advised potential volunteers with care for confidential information. • Organized and managed applicant interview appointments under direction from various supervisors from multiple departments. PROBLEM SOLVING & CRITICAL THINKING• Co-created first HR Student information session to develop better relationships between students and Senior HR leaders. • Developed rated behavioural interview questions to address manager’s unease in selecting proper candidates with strategic mission goals.ADMINISTRATION & TIME MANAGEMENT• Managed Volunteer Resources Music for the Heart & Soul program where responsibilities included: registering performers and scheduling concert times; organizing and promoting concerts within the hospital; introducing and thanking performers and audiences at concerts.

Toronto, Canada Area

COMMUNICATION & TRAINING COORDINATION• Advised, coordinated and sold services in growing department’s reputation for repair quality and consistency in a competitive marketplace. • Trained new hires on operating systems and office procedures while successfully fulfilling daily commitments to other customers’ servicing needs.PROBLEM SOLVING & BUSINESS DEVELOPMENT• Negotiated and resolved client service issues using sound judgement, tact and discretion, leading to lasting business relationships.• Consistently exceeded Customer Satisfaction Incentive targets and recognized by Mazda Canada’s Customer Service Index Award in 1999.ADMINISTRATION & ACCOUNTABILITY• Front-line responsibilities included responding to customers’ email and phone messages; record keeping, filing and managing repair order paperwork; organizing and booking client appointments. • Additional and/or progressive responsibilities included Relief Reception (Meridian multi-line phone system) and supervisory duties during managerial vacations.

Post-Graduate Certificate, Human Resources Management

Bachelor Of Arts, English Literature