Jeremy Brown Email & Phone Number

Sacramento, California, United States

Delivering excellent customer care and creating sustainable value for our customers via phone, email, chat, and correspondence. While investigating, processing and resolving inquiries and concerns while responding to our member, provider or beneficiary inquiries i via multiple contact methods regarding benefits, eligibility, materials forms, ID cards, PCP changes, complex inquiries and quality care issues, Directing them to the proper channels to get concerns answer for claims and/or adjudicating claim-related inquiries. Whilst initiating status reports And or sending service recovery letters to the inquirer when these delays occur in responding to an inquiry as required by policy, Rerouting misdirected inquires as we educate new and existing members, providers, and or beneficiaries concerning our company policies and procedures and Explaining specific benefits through welcome calls and daily telephone inquiries and written correspondence which are routine.

Oakland, California, United States

Provided exceptional customer service experience:Greeted passengers upon boarding Amtrak trainsEnsured comfortability of passengers by meeting needs and requirements during travelPartnered with crew members when necessary to increase passenger satisfactionUpheld safe practices and sanitation standards for health and safety of passengers:Maintained cleanliness of train car following FDA regulations and Amtrak ServiceStandards requirementsHandled food and refreshments abiding by FDA regulationsComplied with cash and credit transaction handling proceduresReturned monies collected from passenegers over the duration of voyage to specifiedstations throughout California as directed by AmtrakProtected Amtrak funds by following accounting procedures without deviation

Carmichael, Ca

Serves as point of contact for all resident requests and telephone calls except those of an emergency nature. Maintains extremely high standards of customer service, tracking residents’ and family members’ concerns and complaints and immediately making department managers aware. Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming (includes, but not limited to making sure that background music is appropriate and in keeping with residents’ tastes; ordering fresh floral arrangements and changing the water daily; doing a 1st floor walk through at the start of shift and every 2 hours afterwards and communicating with housekeeping and maintenance staff persons regarding any areas of concern). Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals). May perform other duties as assigned.

Sacramento, California Area

The Head Cashier is responsible for the supervision of a team of cashiers, providing training, hiring, monitoring, and assistance with operational issues. This position is primarily mobile, proactively visiting registers, providing direction and support to Cashiers and Baggers, and ensuring excellent customer service. The primary location for the Head Cashier is behind the registers where they are positioned to proactively assist in potential customer assistance issues while maintaining visibility of the exit doors for security and loss prevention issues. Also responsible for assigning employees to sweep the store and monitor adequate supply levels and cleanliness standards in the restroom areas every hour, ensure carts are brought in from the parking lot on a regular basis, and schedule appropriate meal and rest breaks pursuant to company policy and state requirements.

San Jose, California

As an Adminstrative Assistant my duties were as follows:-Keyholder -responsible for opening and closing clinic -Greet patients in a fast-paced environment to assist them in checking in for their appointments-Introduce new patients to the company and outline chiropractic process and fees-Manage calendar and the scheduling of new appointments,-Handle cash and daily auditing of credit and cash receipts-Manage patient file and fax pertinent forms as needed-Enter sensitive patient information into Smart Cloud and Raintree

San Jose, California

As a Catering Assistant/Cashier my duties were as follows:-Worked directly with customer orders,-Packaged all online orders to service walk-in and vehicle deliveries for quick and accurate distributions-Restocked items in preparation for the week's tasks-Responded to customer questions and concerns for all food orders and other inquiries-Scanned food items, handled cash and credit transactions, and balanced drawer

Cupertino,Ca

As a Food Clerk my duties were as follows:-Provided prompt and exceptional customer service and product information to guests-Operated cash register and handled customer, cash, credit, and check transactions-Bagged groceries, offered customers carry-out service when needed-Ensured customer satisfaction

San Jose, California

Work huge business events that house several hundred to thousands of people depending on the size of it. My Duties would include Answering customer concerns, giving directions, printing badges for attendees of the shows.

San Jose, California

Studying Transportation with TCU/IAM.Learning About Airlines, Amtrak, Mass Transit , Freight Lines

Tallied people and bikes coming on and off the trains each day.

Certified Airline Service Worker, Railroad And Railway Transportation

Activities and Societies: Student Government, LGBT Activities, Art Projects and Contests.In Short learned the various systems.

Microsoft Suite Certifications, Office Administration

Activities and Societies: • President of the Sacramento Job Corps Art Club • Gamers’ Club - Secretary on the Board ( Sacramento Job.

General Ed

Activities and Societies: Japanese Social Club, Taekwando. Art ClubTaking General ED Classes

General Education, High School Diploma

Activities and Societies: noneGeneral Studies