Project Manager
Current
Feb 2024 - Present
AeroLeads people directory · profile
Jeremy Herbert Email & Phone Number
Technical Project Manager | Certified Scrum Master (SAFe SSM, CSM) | Agile Software Development Leader
at
National Center for Missing & Exploited Children
1 work email found
@ageagle.com
1 phone found area 973
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Project Manager | Certified Scrum Master (SAFe SSM, CSM) | Agile Software Development Leader
Location
Greater Boston, United States, United States
Who is Jeremy Herbert? Overview
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Quick answer
Jeremy Herbert is listed as Technical Project Manager | Certified Scrum Master (SAFe SSM, CSM) | Agile Software Development Leader at National Center for Missing & Exploited Children, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at ageagle.com, phone signal with area code 973, and a matched LinkedIn profile for Jeremy Herbert.
Jeremy Herbert previously worked as Project Manager at National Center For Missing & Exploited Children and Technical Project Manager/Scrum Master at Ageagle Aerial Systems Inc.. Jeremy Herbert holds Bachelor'S Degree, Computer Engineering from Northeastern University.
Company email context
Email format at National Center for Missing & Exploited Children
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{first}.{last}@ageagle.com
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Profile bio
About Jeremy Herbert
I’m a people-centric engineer and technical project manager who guides the development of technical solutions across various use cases. With a large array of experience including running distributed Agile Scrum teams and processes as a Certified Scrum Master, reducing AWS system costs by over 15% (~$15,000/year), reducing code review time by over 25% via integration/development of automated code review notifications, managing system/process compliance (e.g. SOC2, GDPR), to supporting teams/customers, I know the processes involved in managing teams that create robust solutions for end users. My experience cross-collaborating across diverse stakeholders is complemented by my international experience collaborating with people from many different cultures and living in several different countries.My biggest passion is translating a multifaceted high-level vision into a thoughtful technical solution that serves the community.CORE COMPETENCIES:• Leading technical development from ideation to realization, via interaction with diverse stakeholders• Advising/implementing systems and processes to improve workflows• Analyzing/visualizing data to draw powerful insights/make informed decisions• Providing technical support/solutions to users of varied backgrounds Connecting and interacting with others is something I’ve always enjoyed. Enabling and empowering others via technology with a human touch is what I love to do.
Listed skills include Microsoft Office, Microsoft Word, Powerpoint, Time Management, and 29 others.
Current workplace
Jeremy Herbert's current company
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National Center For Missing & Exploited Children
AeroLeads page
10 roles
Jeremy Herbert work experience
A career timeline built from the work history available for this profile.
Technical Project Manager/Scrum Master
- Led & managed cross-functional Web, Mobile, and QA Testing software scrum teams across 3 countries as Scrum Master.
- Ensured end-to-end timely enterprise software delivery using Agile methodologies including scrum meetings & event oversight, sprint progress tracking & reporting, software release coordination, and status updates to.
- Architected client projects and roadmap features into actionable project plans, while also developing system-level documentation on payment infrastructure/architecture, API, and IAM policies to guide internal/external.
- Resolved L1 vendor management issues from QA and Dev contractors to maintain smooth engineering operations.
- Facilitated product initiatives by leveraging design thinking to foster innovation, continuous improvement, problem-solving, and enhanced product management.
- Oversaw dev-product team alignment meetings to ensure goal alignment and efficient project management across teams.
Sep 2021 - Oct 2023
Customer Support Lead
- Maintained customer uptime via problem-solving of issues related to photogrammetry and software in the Measure Ground Control (MGC) drone management SaaS platform
- Provided end-to-end resolution of issues via request-management systems like Jira and Hubspot
- Cultivated customer satisfaction via responsive expert-level support across multiple channels
- Created and maintained documentation/training materials to aid with acclimation to MGC
- Ensured seamless customer onboarding via coordination with sales teams
- Guide ever-improving UX via facilitation of product feedback/discussion across multiple departments.Notable achievements:
Aug 2020 - Sep 2021
Independent Student/Freelancer
- Expanded GIS/Programming experience via 15+ various GIS projects and 8 classes in ArcGIS/QGIS, Cartography, Web Applications, Python, JavaScript, and SQL
- Boosted Urban Design/Planning knowledge via Urban Design & AutoCAD classes
- Increased Data Analysis/Visualisation skills via courses in Tableau and Excel
- Strengthened mapping skills by mapping 7+ electrical grid networks via freelance work
- Raised English competency for 500+ students worldwide via tutoring with a satisfaction rating over 97%
- Implemented an inventory management system and developed guest management skills as an interim hostel manager for a 28-person hostel
May 2018 - Jun 2020
Gis Field Data Capture Assistant
- Performed QA measurements for thousands of street assets across 5 government areas
- Recorded new/updated street asset data via the Assetmap GIS
Oct 2019 - Nov 2019
Field Support Representative
- Minimized travel disruptions by guiding hundreds of tram passengers to their destinations
- Reduced passenger wait time via assistance with bus/tram loading/unloading.
Oct 2019 - Oct 2019
Geographic Information Systems Analyst
- Developed Python scripts to automate ArcGIS processes and ensure data quality
- Created environmental risk assessment reports for various areas of interest in Victoria
Aug 2019 - Sep 2019
Global Experience Peer Advisor
- Reduced visitor wait time by developing a new sign in system with automatic alerts
- Assisted marketing team’s efforts by gathering data on visitor traffic
- Increased study abroad conversion rates by resolving enquiries in person/digitally
- Generated new prospects by designing a preliminary questionnaire of >10 criteria
- Generated new prospects by sharing opportunities at >30 people info sessions/events
Jan 2018 - May 2018
It & Marketing Developer
- Increased employee uptime by configuring/maintaining IT systems and by rewriting 3 Standard Operating Procedures
- Reduced project management/lead development time by redesigning 3 sales systems
- Generated leads/webpage traffic via 8 LinkedIn Mail/Google Ad/Mailchimp campaigns
- Inspired business interest by creating new marketing material for website/social media
- Encouraged website visitation by reducing webpage load times by >30%
- Enhanced collaboration skills by working in a culturally different work environment
Jul 2017 - Nov 2017
User Support Technician
- Resolved over 630 support requests from staff/students for computers, projectors, and mobile devices; Supported 1000+ users and machines running Windows and macOS
- Enhanced office communication for >40 staff by introducing new messaging software
- Boosted office productivity by implementing new equipment organization procedures
- Minimized start up time for new staff by acclimating them to their workstations
- Ensured quick repair times/user updates by using the ServiceNow ticketing system
- Increased classroom uptime by resolving urgent projection/software issues in <5 min
Jan 2016 - Aug 2016
4 education records
Jeremy Herbert education
Bachelor'S Degree, Computer Engineering
Northeastern University
Bachelor’S Degree, Computer Engineering
Queen Mary University Of London
Bachelor’S Degree, Alternative Energy
Ciee São Paulo
Bachelor’S Degree, Computer Engineering
Act - American College Of Thessaloniki
FAQ
Frequently asked questions about Jeremy Herbert
Quick answers generated from the profile data available on this page.
What company does Jeremy Herbert work for?
Jeremy Herbert works for National Center for Missing & Exploited Children.
What is Jeremy Herbert's role at National Center for Missing & Exploited Children?
Jeremy Herbert is listed as Technical Project Manager | Certified Scrum Master (SAFe SSM, CSM) | Agile Software Development Leader at National Center for Missing & Exploited Children.
What is Jeremy Herbert's email address?
AeroLeads has found 1 work email signal at @ageagle.com for Jeremy Herbert at National Center for Missing & Exploited Children.
What is Jeremy Herbert's phone number?
AeroLeads has found 1 phone signal(s) with area code 973 for Jeremy Herbert at National Center for Missing & Exploited Children.
Where is Jeremy Herbert based?
Jeremy Herbert is based in Greater Boston, United States, United States while working with National Center for Missing & Exploited Children.
What companies has Jeremy Herbert worked for?
Jeremy Herbert has worked for National Center For Missing & Exploited Children, Ageagle Aerial Systems Inc., Measure, An Ageagle Company, Self Employed, and Rapidmap Services.
How can I contact Jeremy Herbert?
You can use AeroLeads to view verified contact signals for Jeremy Herbert at National Center for Missing & Exploited Children, including work email, phone, and LinkedIn data when available.
What schools did Jeremy Herbert attend?
Jeremy Herbert holds Bachelor'S Degree, Computer Engineering from Northeastern University.
What skills is Jeremy Herbert known for?
Jeremy Herbert is listed with skills including Microsoft Office, Microsoft Word, Powerpoint, Time Management, Public Speaking, Information Technology, Radio Broadcasting, and Windows.
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