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I am a skilled and experienced leader with specialties in general and operations management. I have over twenty years within operations. I have thrived in managing multiple teams, functions and projects simultaneously. I have led these teams directly and through subordinate managers/team leads. I have managed most areas of operations within the Software industry (i.e. customer/supplier setup, sku creation/pricing, renewal tracking, licensing, order fulfillment and customer service) as well as Sales support teams. I am well educated in business and IT and have worked with Oracle, Siebel, SFDC, SAP, MS Dynamics 365, Workday, PowerBI, FinancialForce, Workfront, Dynamics Project Operations and many others.Specialties: Enterprise-level implementations, Strategic transformation, Program & Project Management, Leadership, Business Intelligence, Operations Management, People Management
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Sr Program Manager - Revenue OperationsAdobe Feb 2024 - PresentSan Jose, Ca, Us -
Program ManagerAdobe Mar 2018 - Feb 2024San Jose, Ca, UsLead key programs for global organization. Coordinate strategy, projects, resources, testing and success across multiple departments, time zones and career levels.
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Business Operations ManagerAdobe Feb 2014 - Mar 2018San Jose, Ca, UsManage and improve global revenue operations for professional services organization consisting of over 18,000 active engagementsLeading 5 team members across two locations (Utah & India)Focused on all aspects of the software supply chain from quote to cash with specific emphasis on cross-functional improvements from order to invoicing and revenue recognition
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Sr Business Operations AnalystAdobe Oct 2011 - Jan 2014San Jose, Ca, UsDesign, implement and manage scalable operational model for outsourcing Adobe Global Services to partner ecosystem that supports 15% growth quarter over quarterResponsible for millions in revenue recognition each month while improving forecasting accuracy and scalability. Developed data validations and controls to accelerate revenue processing and improving adherence to GAAP, SOX and various internal standards.Create effective and efficient operational support model and provide system administration in Project Management / PSA tool for 800+ consultantsAutomated purchase requisition and expense tracking process resulting in ½ hr. saved per request (400 requests per quarter)
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Senior Operations ManagerNovell 2010 - 2011Provo, Ut, UsLed 4 local and international teams across 3 functions (global operations, customer service and sales support)Mentored subordinate manager and 2 team leads in leading 21 direct and indirect reports Launched new function with Novell Global Operations consisting of 8 sales support analysts charged with increasing operational efficiency of inside sales force and providing Business Intelligence through tools and analysisCreated and automated an online 360 degree customer profile that reduced sales administrative burden by 2 headcount per year and increased cross - selling revenue on renewals by 8% in first quarter of use -
Operations ManagerNovell 2007 - 2010Provo, Ut, UsManaged two teams of data analysts responsible for worldwide software licensing and maintenance renewal data, including transfer of 30,000 renewal quotes from ERP to CRM for sales quotingCoordinated data steward efforts between 5 internal groups: Sales Compensation, Revenue Reporting, Inside Sales, Information Technology and License and ComplianceSystematized manual data transfer between Oracle ERP modules reducing headcount by 38% and improving efficiency and data accuracy
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Operations Team LeadNovell 2006 - 2007Provo, Ut, UsPromoted to lead integration of renewal and licensing data warehouses ( >500,000 transactions) with corporate financial systemsGiven charter for design and documentation of complex financial and contractual processesResponsible for day to day operations of 9 analysts as well as accomplishment of team objectivesCreated Quality Assurance reviews and established measurement and tracking against productivity metrics
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Data AnalystNovell 2005 - 2006Provo, Ut, UsAnalyzed purchasing patterns and trends to identify incremental revenue opportunities for 15-20 customers per dayConducted reviews to improve data integrity and promote product and program complianceEstablished license ownership counts for 100+ clients per quarter supporting 3 external auditors in multiple countries within the Asia-Pacific Region
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Intern Compliance AnalystNovell 2004 - 2005Provo, Ut, UsResearched, analyzed and compiled purchasing data for 20-30 clients per dayLeveraged and maintained complex MS Excel macros to organize financial data from multiple sourcesBegan and managed peer – check / QA reviews for team of 18 internsPrepared data from disparate systems for integration with corporate ERP system
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Payment Processing Systems ArchitectFar West Bank 2001 - 2004UsAssessed business and payment processing needs and recommended, installed and supported appropriate solutions from multiple vendors and platformsAccount manager and point of contact for 400+ business - banking clients across 11 branchesArchitected scalable solutions consistent with company goals and technical visionGrew merchant services client base by 10% in first year and leveraged growth in negotiations with new back-end processor with more profitable rates thus increasing margin by 7%Automated risk assessment, rate comparison and quote creation processes
Jeremy Nelson Skills
Jeremy Nelson Education Details
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Brigham Young UniversityPsychology & Business Management -
University Of PhoenixMaster Of Information Systems Management
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Brigham Young UniversitySocial Psychology & Business Management
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Brigham Young University
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Brigham Young University
Frequently Asked Questions about Jeremy Nelson
What company does Jeremy Nelson work for?
Jeremy Nelson works for Adobe
What is Jeremy Nelson's role at the current company?
Jeremy Nelson's current role is Sr Program Manager at Adobe.
What is Jeremy Nelson's email address?
Jeremy Nelson's email address is je****@****ail.com
What is Jeremy Nelson's direct phone number?
Jeremy Nelson's direct phone number is (408) 536*****
What schools did Jeremy Nelson attend?
Jeremy Nelson attended Brigham Young University, University Of Phoenix, Brigham Young University, Brigham Young University, Brigham Young University.
What are some of Jeremy Nelson's interests?
Jeremy Nelson has interest in Poverty Alleviation, Social Services, Children, Education.
What skills is Jeremy Nelson known for?
Jeremy Nelson has skills like Management, Business Intelligence, Leadership, Project Management, Software Documentation, Enterprise Software, Integration, Analysis, Sql, Operations Management, Business Process Improvement, Business Analysis.
Who are Jeremy Nelson's colleagues?
Jeremy Nelson's colleagues are Hasson Alsafi, Raquel D'souza, Gibran Marcel Grande Sagahon, Rakman Marak, Leap Advertising, Udaykiran Bitla, Ari Yanna.
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