Jeremy Noel Email and Phone Number

Member of CX Forward's consulting team, working with client marketing organizations to implement market-leading decisioning applications and adaptive model implementations to effectively engage with their customers. Server in a leadership role to ensure best-practice utilization of Pega's Customer Decision Hub framework and toolset.

Lead Ally's implementation and design of Customer Engagement and Personalization Platforms. Manage a team of Decisioning Architects and Developers responsible for implementing individual LOB use cases as part of the overall 1:1 Omni-Channel, Customer Engagement engine. Initially directed Ally's use of the Pega CDH Platform, ensuring best-practices and efficient delivery timelines. Served a lead design role for Ally's in-house Customer Engagement Platform, again providing best-practices and a forward-looking implemention to allow for scalability and broader business use case support.

Member of Pega's consulting team working with client organizations to design and implement industry-leading decisioning strategies and predictive analytics (including Next Best Action Marketing, AI, and Customer Decision Hub) to more effectively segment their customers and target them with the right offer at the right time.Responsible for leadership of project Decisioning implementation teams and directing design and development approaches utilizing Pega's best-practice implementation framework. Pegasystems is the recognized industry leader in developing strategic applications for sales, marketing, service and operations. Pega's applications help some of the world’s largest companies streamline critical business operations, connecting enterprises to their customers in real time across channels, and adapt to meet rapidly-changing requirements.

Member of Pega's consulting team working with client organizations to design and implement predictive modeling and other decisioning strategies (including Next Best Action Marketing) to more effectively segment their customers and target them with the right offer at the right time.Pegasystems is the recognized industry leader in developing strategic applications for sales, marketing, service and operations. Pega's applications help some of the world’s largest companies streamline critical business operations, connecting enterprises to their customers in real time across channels, and adapt to meet rapidly-changing requirements.

Serve as account service lead for clients using the MSIGHTS Platform, a cloud-based application for results reporting and marketing management that improves decision making and productivity. Responsible for performing executive-level data analysis and reporting of digital marketing results, including detailed KPI trending and results for campaign optimization. Key partner for customer and agency contacts, to ensure that they are empowered to leverage MSIGHTS tools to create business opportunities based on sound analytics.

Track real-time, in-game statistics for NCAA Football and NCAA Men’s Basketball.

Plan and execute online marketing for the public and internal-facing websites of Verbatim Americas, LLC, through various internet marketing strategies such as e-mail marketing, SEM, SEO, social media, display advertising, and Google Ad Words. Managed the execution of a complete website re-design for the Verbatim.com website, which launched in late 2010. Implemented new SEO and SEM strategy to better present Verbatim to a new group of customers and expand presence in the consumer electronics marketplace. Effectively managed Verbatim's social media presences on Twitter and Facebook, growing fanbases with interaction and targeted Facebook advertising. Successfully designed and implemented new monthly e-mail newsletter for both consumer and sales team members, allowing Verbatim to communicate new product launches, sales initiatives, and upcoming promotions. Efficiently worked to maintain product-level content on all web properties, allowing customers to find detailed product support and information, while sales team members can access new product information to share with retail partners.

Responsible for oversight of all new and existing media product development and execution, including print magazines, e-mail newsletters and market research resports. Plan and execute e-mail marketing for the SportsOneSource Group, including implementation of a new e-mail marketing solution for the company, which has resulted in a 40% increase in daily e-mail updatereadership and a 5% increase in unique click thru rates. Successfully launched digital marketing initiatives, including complete redesign of all e-mail communication, including marketing messages, internet house advertisements and daily e-mail updates. Designed, implemented and administrate the Sports, Outdoor, Footwear and Apparel BusinessInformation Network (SOFABIN.com), the SportsOneSource Groups social networking website for sporting goods professionals. Serve as liaison between printing partner and SportsOneSource production team for all print publications,ensuring proper file management, ad placement and print quality control. Key member of art production team that recently completed a re-design of all print company printpublications, including Sporting Goods Business, Outdoor Business, TEAM Business, and Performance Sports Retailer.

Plan and execute marketing and publicity for the consumer website Clickitgolf.com through various internet marketing strategies such as e-mail marketing, SEM, SEO, ad words, yield management and e-commerce solutions. Successfully launched numerous customer retention initiatives, including frequent buyer programs, fantasy golf games, and a handicap and stat tracking systems on Clickitgolf.com. Assist over 300 golf courses to optimize their yield management by formulating marketing and business plans to help golf courses increase their revenues. Conduct in-depth market research and SWOT Analysis’s on new target markets for company growth and create strategy to engage key staff members for successful launch into each market. Designed, implemented, and administrate an internet advertising network titled The Golf Ad Network to help golf companies monetize their websites and allow advertisers to reach a golfer demographic.

Serve as project coordinator and designer for Summit’s collegiate athletic publications. Responsible for layout and design of various athletic-related publications for client list that includes the University of Florida, Tulane University, the University of South Carolina, Georgia Tech and Kenyon College. Coordinated nationwide marketing and sales efforts aimed a increasing Summit’s client base throughout collegiate athletics.

Responsible for layout and design of South Carolina’s football, baseball, softball, tennis, and track and field media guides, posters and schedule cards. Coordinated the bid process for all publications with local and regional printing suppliers. Designed 2004 men’s basketball NCAA Tournament media supplement covers and player bio pages. Served as primary media relations contact for men’s golf and men’s soccer. Responsible for coordinating media interview requests for student-athletes and coaches for golf and soccer. Coordinated press box operations for 2004 South Carolina Spring Football Game. Served as public address announcer for baseball and softball games. Compiled statistical information for both golf and soccer, providing weekly reports to the SEC.

Served as primary media relations contact for Georgia Tech women’s basketball, men’s golf, men’s & women’s tennis, softball, men’s & women’s track & field and men’s swimming & diving. Wrote, designed and edited media guides, posters and schedule cards for all sports listed above. Responsible for coordinating all media interview requests for student-athletes and coaches. Coordinated successful campaigns for national and ACC honors for a number of student-athletes, including golf national player of the year Bryce Molder in 2001. Compiled and distributed game notes and statistical information for all of the sports listed above, providing weekly reports to both the ACC and national governing bodies. Served as public address announcer for a number of events, including baseball, softball and volleyball games. Assisted with home game media operations for football and men’s basketball. Responsible for maintaining Georgia Tech’s official athletic website, www.ramblinwreck.com.

Served as primary conference media relations contact for women’s soccer, men’s & women’s track, swimming, men’s & women’s lacrosse and field hockey. Wrote, designed and edited 1999 ACC women’s soccer media guide. Provided research and editorial assistance for football, men’s & women’s basketball, and baseball media guides. Responsible for compiling weekly conference releases, which included standings and league statistics, for all primary sports as well as assisting with football and men’s basketball. Also selected ACC weekly honors winners, from nominees submitted by member institutions. Assisted director of media relations at numerous ACC Championship events.

Served as editorial director for 1999 ACC Basketball Handbook magazine. Wrote and edited Top 25 feature along with compiling information on non-conference opponents for the 1999 ACC season. Compiled team statistical, historical and roster information for all nine ACC schools for team feature pages. Coordinated the writing of team preview stories with free-lance writers throughout the ACC area.