[08/16 - Present]▪ Cisco ACS / ACI / ISE / Prime configuration and administration. (wip)

[10/12 – 07/16] Customer Network Engineer▪ Configured remote site installations ranging from single site solutions, to backbone only, as well as fully managed complete network solutions.▪ Worked with many backup technologies from ISDN to VPN backup links even site to site VPNs▪ Responsible for configuration of Cisco routers with multiple WAN edge technologies such as ATM/IMA, MPLS PPP and Multilink, and Ethernet based solutions.▪ Core edge configuration of a Juniper environment as well.▪ Multivendor interactions including AT&T, Verizon, Sprint, TWTC, and CenturyLink. [11/05 – 10/12] Network Analyst II▪ Troubleshot real time problems related to everything from frame-relay, ISDN, VPN, and large backbone links using industry-specific tools, utilities and applications to determine and obtain resolution.▪ Developed training methodologies to enable peers to expand their knowledge of troubleshooting processes.▪ Provided accurate and updated documentation relating to various networking technologies in use on our network.▪ Led our packet tracing, sniffer capture environment as well as provided training on the various applications we use to diagnose network issues, ClearSight Analyzer and Wireshark specifically.▪ Utilized both Checkpoint as well as Envision to accurately diagnose firewall issues in a timely manner.▪ Familiarity with industry standard network monitoring tools Tivoli, Spectrum, Ehealth and Netcool.