Jeremy Phares Email and Phone Number

Worked as part of a Release team in the Identity and Access Management group (IAM) of a large financial organization. Assisted with several projects to modernize and simplify highly visible and crucial systems responsible for Authentication and Authorization for all users and applications for the organization, as well as systems deployed to third party clients. Created install guide for deployment of new LDAP servers as part of a modernization of a highly vital financial system.Led project to upgrade system responsible for syncing users with third party environment

Working in a small team maintaining the Department of Defense’s (DoD) Joint Strike Fighter (F-35) Reprogramming Lab IT systemsDuties:Maintain systems spread across several networks used to create mission data for the F­-35. Write and maintain several scripts for monitoring and securing systems. Comply with Joint Programming Office (JPO) programmatic security requirements with IT systems

Supported the 26th Network Operations Squadron (26 NOS) by maintaining, and providing systems administration support for Windows systems in the Air Force NIPRNet (unclassified enterprise-wide data network) Gateway System (AFNGS).Duties:Maintained 2 separate AD forests and provide support for a third domainMaintained multiple VMware vSphere datacentersImplemented policies in accordance to DoD and United States Air Force (USAF) orders at the domain levelEnsured operability between managed and non­managed systemsProvided training and documentation to tier 1 technicians as neededProvided solutions to automate or simplify daily tasksMaintained 3 separate SharePoint instances for collecting and storing data for internal and external users. Assisted in planning and deploying solutions to the AFNGS system.

Temporarily worked within the C4 LOGCOM Datacenter, finishing the last 30 days of a contract.Duties:Worked as a consultant for Linux systems and providing guidance on VMware and Splunk applications.Also deployed a proof of concept for a distributed Splunk instance and provided documentation and training to onsite personnel.

Worked in the 26 NOS in support of the United States Air Force network, maintaining and providing support to Linux systems in the AFNet Inc 1 Gateway project, otherwise known as CITS Block 30.Duties:Maintained Red Hat Enterprise Linux (RHEL) 4 systems supporting ArcSight and Oracle 10g suitesConfigured/maintained two separate VMware vSphere DatacentersConfigured/managed Nagios and Splunk instancesDeveloped documentations and procedures for projects in which I was involved.

Work in the 26 NOS in support of the United States Air Force network, maintaining, and providing support to Windows systems in the AFNet Inc 1 Gateway project, otherwise known as CITS Block 30.Duties:Performed WSUS and SCCM administrationMaintained system baseline configurationsImplemented policies in accordance to DoD and USAF ordersProvided technical assistance to around 300 users, within the 26 NOS, supporting about 1000 devices worldwideAssisted Tier 2 support with projects and issues as needed

Worked in the Computer/IT Services in support of the Naval Hospital Camp Lejeune, NC maintaining and providing support to the main hospital and surrounding clinics for 1500 users utilizing several different systems including DoD medical systems such as, CHCS, AHLTA, and Essentris.Duties:Performed customer service help desk dutiesProvided on­site and remote troubleshootingCreated and processed trouble tickets

Diagnosed and serviced computers while maintaining a relationship with clients on a day-to-day basis. Daily duties included tracking current units in service, diagnosing units, training other technicians, removing viruses from systems, and maintaining a professional image for the company.