Jeremy Pollack Email & Phone Number

Photographer. Author. Blogger. Educator.Using photography as a medium to open a dialogue with my viewers, sharing a vision of how I see the extraordinary beauty in the world around us.

Hartford, Connecticut Area

Solutions include digital transformation strategies for business and IT with business case development; cloud-first operating + organizational models; modern data + analytics solution for HR; and analytic capability transformations. Drive success by building cross-functional alignment and connecting with a deep understanding of business strategy to map paths from current and future state.

Tolland, Ct

As Managing Director / co-founder of fashion jewelry brand Criscara, my role can best be described as (d) All of the Above.▹ Led fast-growing ecommerce fashion start-up. Oversaw business strategy + operations, B2C + B2B marketing + sales, customer acquisition, IT operations, and financials. Built operating model to support highly efficient operations + growth.▹ Developed lean manufacturing processes utilizing Kanban framework + agile development; evolved from integrated to modular manufacturing processes to adapt to anticipated marketplace shifts and enable a novel B2B sales strategy.▹ Identified operational value streams + continuously defined business strategies utilizing business model canvas.▹ Built brand by executing multi-channel PR + marketing strategy across print + digital, influencer marketing, social media; leveraged marketing automation + CRM tools to support scalable sales + relationship management.▹ And making coffee.

West Hartford, Ct

Strategic platform and marketing responsibility for healthcare technology start-up. Developed product roadmap blending successful research on psychosocial behavior change models with business, technology, and healthcare market needs.▹ Translated complex solution into accessible concepts, language, and content for funding presentations + B2B marketing.▹ Pitched for pre-revenue funding to venture capital, Fortune 100 strategic partners, and angel investors.▹ Built connections across innovation, business, and research ecosystems, including direct outreach + conferences.▹ Developed business models + business capabilities; modeled target customers’ revenue + value streams.▹ Developed functional prototypes, e.g. UX/UI and patient-success videos for product alpha + investor presentations.

Storrs, Ct

Led ICT department at School of Business. Translated vision of UConn and School of Business into direction, strategy, and long-term planning; restructured department to align to mission. Executed initiatives to achieve tactical + strategic goals.▹ Created enterprise operating model and guiding principles that facilitated strategic goals of School of Business. ▹ Implemented Run/Grow/Transform framework for asset + budgetary responsibility of $7M+ with eight direct reports.▹ Established lean project management practices; managed projects with budgets up to $1.4M.▹ Championed physical + virtual spaces that fostered a culture of innovation, e.g. distance education, common + team collaboration rooms, and mobile VOIP + video conferencing.Led joint strategic initiatives to benefit the University of Connecticut and the School of Business. ▹ Launched + led UConn Skybox project, which provided virtual desktops for 30k students’ lab, remote, and in-class usage, resulting in improved accessibility + support, reduced costs, physical space-savings, and online + distance ed.▹ Championed innovative collaboration tools + capabilities supporting shared strategic goals across siloed business units, e.g. funded GitHub Enterprise, negotiated Microsoft and Adobe Campus Agreements, ran distance education pilots.▹ Led implementation of university-wide graduate student application tool, Hobson's ApplyYourself!. Facilitated creation of shared process, goals, and strategy across eight departments; developed shared data catalog.▹ Led steering committee + authored UConn IT Help Desk initiative; UConn Board of Trustees ratified as strategic goal.

Responsible for 24/7 operations of IT services and security, L3 support + training. Four direct reports + 15 student techs.▹ Built Digital Media Center classrooms + render farm infrastructure for Storrs + Stamford campuses.▹ Designed + implemented geo-clustered infrastructure across UConn locations + AWS, MSSQL 2008, Exchange 2010, FC + iSCSI SANs, VMWare 3.5+ 4.x, PRTG, DPM 2010, 10Gbit networking, AD 2008 R2, and multi-site DR.▹ Implemented ITIL-based change management protocols + documentation standards. Implemented new help desk.▹ Responsible for systems deployment, level-3 support, and customer training. ▹ Developed + deployed user-training and technical support structure for student Mobile Computer Program, which enabled a consistent compute platform against which faculty could reliable develop coursework.

Carrier Corporation, United Technologies, Farmington, Ct

Represented CSC at Carrier’s headquarters. Coordinated desktop, network, and server support operations; managed six staff. Accountable for relationship management with 200+ executives + engineers. Managed projects + maintained high customer satisfaction; personal on + offsite IT support for CEO + C-level executive leadership.

Herald Square, New York, Ny

Designed & deployed network, clients, and servers for 40-user in-house graphic & packaging design department.

Bs, Mis

Cio Leadership Development Program

Management Development Program

Mini-Masters Certificate, User Experience Design

Activities and Societies: http://rutgersuxd.com/http://rutgersuxd.com/