Jeremy Bailey Email and Phone Number
Jeremy Bailey work email
- Valid
- Valid
- Valid
Jeremy Bailey personal email
- Valid
- Valid
Jeremy Bailey phone numbers
Please find below a summary of qualifications that highlights my ability to drive solution-driven customer success through needs assessment, strategy-setting, and program leadership.Qualifications:- Possess excellent program and project management, quality assurance, and multi-disciplinary collaboration skills to design, negotiate, deliver, and track the provision of high-quality customer-centric network/cloud services globally.- Capable of recruiting, training, supervising, and coaching talented technical teams that embrace the organization's mission and values and consistently meet or exceed each customer's specific needs.- Quick to master and adopt new systems, processes, technologies, and practices; I embrace innovation and change. My experience and capabilities are well-suited to global networking and cloud software technology opportunities.Key Strengths:- Expertise in customer experience- Strategic thought leadership- Continuous improvement- Team building- SLAs- Project direction- QA validation and testing- Analysis and reporting- Stakeholder relations- Global experience- Performance tracking- Demonstration creation, evaluation, and reporting- Stakeholder relations- Global experience- Performance tracking- Demonstration creation and evaluation
-
Senior Manager Global Technical SupportCienaSeminole, Fl, Us
-
Director Of Global Services & SupportDzs Nov 2022 - PresentPlano, Texas, UsPromoted continuous improvement of sales and sales engineering processes through program development, implementation, and evaluation consistent with the company’s mission. Advocated for and tracked goals related to customer satisfaction, quality, and sales. Produced accurate/timely program reporting capabilities.• Strengthened customer relationships by understanding technical needs related to their specific environments.• Played a critical role in the development of Salesforce-based “Proof of Value” demonstration program that created a systematic way to document and track elements of customer demonstrations.o Created effective methods to identify demonstration project bottlenecks, research causes, and implement solutions, resulting in continuous improvement and, ultimately, quicker sales.o Ensured that sales staff performed assessments for each customer demonstration to obtain synergy between specific needs and required technologies.o Managed 100+ demonstrations simultaneously, collaborating with key stakeholders, such as business leadership teams, executive leadership, sales staff, and technical support staff to resolve quickly project risks and roadblocks. -
Sales Program ManagerDzs Nov 2021 - Nov 2022Plano, Texas, UsPromoted continuous improvement of sales and sales engineering processes through program development, implementation, and evaluation consistent with the company’s mission. Advocated for and tracked goals related to customer satisfaction, quality, and sales. Produced accurate/timely program reporting capabilities.• Strengthened customer relationships by understanding technical needs related to their specific environments.• Played a critical role in the development of Salesforce-based “Proof of Value” demonstration program that created a systematic way to document and track elements of customer demonstrations.o Created effective methods to identify demonstration project bottlenecks, research causes, and implement solutions, resulting in continuous improvement and, ultimately, quicker sales.o Ensured that sales staff performed assessments for each customer demonstration to obtain synergy between specific needs and required technologies.o Managed 100+ demonstrations simultaneously, collaborating with key stakeholders, such as business leadership teams, executive leadership, sales staff, and technical support staff to resolve quickly project risks and roadblocks.
-
R&D Project ManagerDzs Jan 2021 - Nov 2021Plano, Texas, UsManaged and led planning and execution of high-level, large-scale, and multi-site R&D projects having global reach. Ensured high-quality, timely delivery of all projects with a focus on determining scopes and schedules and achieving milestones and deliverables.• Collaborated with technical and nontechnical stakeholders, including R&D, QA, engineering, business leaders, executive management, and legal staff to address risks, roadblocks, and other problems.• Efforts enhanced company brand globally, strengthening the introduction/sale of improved products and services, as well as customer satisfaction/support.
-
Qa Validation ManagerDzs Feb 2019 - Jan 2021Plano, Texas, UsWorked closely with customers to establish network architectures for quality testing. Developed equipment training programs for customers and designed network topologies for customer issue recreations. Prepared monthly, quarterly, and annual quality engineering budgets.• Recruited, supervised, trained, and coached onshore and offshore quality engineering teams having a total of 20 staff. Performed workload analyses for staff and measured performance periodically and annually.• Implemented new software structures, as well as identifying ways to automate testing quality software.• Generated cost savings of $500,000 annually by leading a project to move a QA lab from California to Florida. Also designed a quality assurance lab to strengthen cost effectiveness and improve electrical stress load by implementing DC power.• Produced $200,000 return-on-investment by engineering and redesigning test flow/hardware.• Cultivated productive relationships with HVAC, electrical, and architectural vendors, critical to enhancing QA testing success.
-
Quality Assurance Engineer/Project ManagerSmartrg Inc Jun 2015 - Nov 2018Managed offshore and onshore teams for test case planning and execution. Developed, maintained, and extended automated test system for performance. Hosted QA stakeholder meetings.• Facilitated development of a process for defect-free releases of hardware through extensive planning, testing, and QA efforts using qTest. Also led complex solution support for hardware, software, and firmware using automated test via Selenium.
Jeremy Bailey Skills
Jeremy Bailey Education Details
-
Devry UniversityComputer Science -
Shawnee State UniversityAccounting
-
Shawnee State UniversityAccounting
-
Eastern Local HighComputer Science
Frequently Asked Questions about Jeremy Bailey
What company does Jeremy Bailey work for?
Jeremy Bailey works for Ciena
What is Jeremy Bailey's role at the current company?
Jeremy Bailey's current role is Senior Manager Global Technical Support.
What is Jeremy Bailey's email address?
Jeremy Bailey's email address is je****@****trg.com
What is Jeremy Bailey's direct phone number?
Jeremy Bailey's direct phone number is +161456*****
What schools did Jeremy Bailey attend?
Jeremy Bailey attended Devry University, Shawnee State University, Shawnee State University, Eastern Local High.
What are some of Jeremy Bailey's interests?
Jeremy Bailey has interest in Children.
What skills is Jeremy Bailey known for?
Jeremy Bailey has skills like Disaster Recovery, Active Directory, Windows Server, Software Documentation, Servers, Troubleshooting, Vmware, Technical Support, Cisco Technologies, Tcp/ip, Vpn, Networking.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial