Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. Since being founded by Pradeep Sindhu, Dennis Ferguson, and Bjorn Liencres more than 14 years ago, Juniper’s sole mission has been to create innovative products and solutions that meet the growing demands of the connected world. Juniper is pioneering innovation on the network with the New Network, an architecture that is comprised of network hardware innovations supported by a consistent, unique, single operating system, Junos, as well as client and server-based software products that enhance network performance and user experience. Juniper Networks is headquartered in Sunnyvale, California, with over 9,000 employees in 70 countries with over $4 billion in revenue.. Our customers include the top 100 global service providers, 30,000 enterprises, including all of the Global Fortune 100, as well as hundreds of federal, state and local government agencies and higher educational organizations.

FishNet Security, the number one provider of information security solutions, assists organizations of all sizes by managing risks, meeting strict compliance regulations, and maximizing operational efficiency. Combining technology, services, support, and training, FishNet Security listens to each organizations needs and provides them with cost-effective options, turning security services into value for your organization.FishNet Security's breadth of offerings, security knowledge, and experience, makes them the number one provider of information security solutions that combine technology, services, support, and training. FishNet Security looks forward to listening to your needs and providing you with cost-effective options, turning security services into value for your organization.SOC Manager where I managed a team of 13 SOC Engineers who were responsible for responding to break/fix support issues and managed security services.

• Led several network migrations projects where we migrated hundreds of Cisco switches to Juniper EX switches.• Performed the implementation and configuration of Juniper MX routers for a large ISP.• Provided assistance with the Juniper SRX firewall design and Juniper SPACE for a VoIP service provider.• Assisted the sales team with responding to RFPs (Request for Proposal) for network infrastructure replacement equipment.

• Provided on-site implementation and consulting services for the security products / services, including Check Point, Juniper, Palo Alto, F5, Cisco, and Blue Coat.• Performed network security assessments and other client work related to FishNet Security’s professional services offerings.• Provided leadership by aiding in product research, following up on open issues and acting as an escalation point of contact.

• Led a team of ten Support Engineers in a 24/7 Security Operations Center and served as an escalation resource. • Worked with a wide variety of clients to troubleshoot and resolve critical network security issues in a timely manner.• Responsible for initial triage of incoming client issues. Address support-based client configuration issues and alerts.• Analyze and respond to security threats from various security platforms and technologies.• Support, troubleshoot, configure, manage, and upgrade FW, NIDPS, UTM, VPN, WAF and a wide variety of other security products.• Perform network troubleshooting to isolate and diagnose common network problems, using strong TCP/IP networking skills.• Respond to inbound requests via phone and other electronic means for technical assistance with managed devices.• Respond in a timely manner (within documented SLA) to configuration, maintenance, incident management, and other requests.• Document actions in a ticketing system to effectively communicate information internally and to customers.• Resolve problems independently and understand escalation procedures.

• Served in Iraq from January 2004-March 2005• Homeland Security in Summer of 2003