Jeremy S. Jackson Email & Phone Number

Washington D.C. Metro Area

Manage service program for 12,000+ clients from State, Defense, Commerce, Agriculture, USAID, and other government agencies at 294 U.S. embassies and consulates worldwide.Key Duties:TEAM LEAD: Select, hire and lead a team of 20 overseas staff members, directly managing 18 regional contractors and one local assistant.CONTRACTING: Serving as Representative to manage technical monitoring, administration, and annual budget of a large government contract, oversaw a doubling of budget… Show more Manage service program for 12,000+ clients from State, Defense, Commerce, Agriculture, USAID, and other government agencies at 294 U.S. embassies and consulates worldwide.Key Duties:TEAM LEAD: Select, hire and lead a team of 20 overseas staff members, directly managing 18 regional contractors and one local assistant.CONTRACTING: Serving as Representative to manage technical monitoring, administration, and annual budget of a large government contract, oversaw a doubling of budget during tenure.METRICS: Create, implement, and monitor the collection of new, more useful metrics for management and staff. Initiated customer service evaluation to collect qualitative information. Key Accomplishments:* Organized 2 cost-effective international conferences for the worldwide team with direct oversight of budget, logistics, agenda, execution, and evaluations. * Created a more cohesive team, through hands-on mentoring and fostering of teamwork and refocusing direction of program to reflect client’s needs. Established shared SOPs and metric measuring tools.* Annual awards for leadership and innovation. Show less

Berlin Area, Germany

•Continuously develop and build a network of contacts outside of the mission with senior level management in private corporations, non-government organizations, and officials from the diplomatic community. At the same time, maintain relationships with existing contacts that can be used to make personal introductions of clients, keeping in mind the cultural norms of the host country.•Create and maintain the following permanent databases as a job aid - (a) potential employers and positions on… Show more •Continuously develop and build a network of contacts outside of the mission with senior level management in private corporations, non-government organizations, and officials from the diplomatic community. At the same time, maintain relationships with existing contacts that can be used to make personal introductions of clients, keeping in mind the cultural norms of the host country.•Create and maintain the following permanent databases as a job aid - (a) potential employers and positions on the local economy; (b) contacts and list services related to employment; (c) volunteer opportunities throughout the expatriate community, NGOs, and mission.•Provide individual client counseling personally and/or through electronic communication in order to assist in the job search process. Provide feedback and advice on ways to improve their marketability through delivery of workshops or seminars addressing issues such as resume writing, job goal definition, networking and interviewing skills, and drafting acceptable cover letters. Jointly develop client marketing plan and support client skills assessment and professional development.•Provide contacts of individuals and companies for informational interviewing or networking purposes.•Produce and update materials and employment resource publications, as well as information on employment practices. Materials should include a focus on the host country culture with tips on job searching locally through written articles, position papers, training materials and web site postings.•Communicate periodically with the Human Resources Office regarding availability of jobs within the mission, as well as information and requirements of the local labor law, and the work permit process.•Coordinate and work with the CLO to maximize communication with family members through meetings, orientation program and social activities.•Participate in on-going, professional development training offered both online and at annual training in Washington. Show less

Pretoria, South Africa

• Provide direct support to executive level Senior Foreign Service officers. • Coordinate administrative processes for Management Section including the Financial Management Office, Community Liaison Office, General Services Office, Human Resources Office, Information Management Office, and Regional Medical Office to insure the efficient operation of the Management Section at Embassy Pretoria.• Provide administrative services to the Consulates General Cape Town, Durban, and… Show more • Provide direct support to executive level Senior Foreign Service officers. • Coordinate administrative processes for Management Section including the Financial Management Office, Community Liaison Office, General Services Office, Human Resources Office, Information Management Office, and Regional Medical Office to insure the efficient operation of the Management Section at Embassy Pretoria.• Provide administrative services to the Consulates General Cape Town, Durban, and Johannesburg• Coordinate the employee evaluation process for 21 employees.• Develop and execute logistics plan for 186 temporary duty officers assigned to South Africa for a major event. Coordinate housing and transportation for all travelers.• Provide administrative support for the travel of the Vice President of the United States and other executive visitors to South Africa.• Advise 10 other Federal agencies in South Africa on Human Resource, Policy, Travel, and other administrative issues. • Control secure classified material storage room within office spaces including ensuring proper handling of classified material. Show less

Washington D.C. Metro Area

•Serve as first point of contact for all property owners and tenants and refer contacts based upon comprehension of the issue and the activities of the correct department.•Initiate, coordinate and lead client VIP tours of the Kastle facilities, to include client Chief Executive, Chief Financial and Chief Operating officers.•Develop and sustain existing client contacts with property managers and all property tenants.•Conduct instructional security briefings and provide security… Show more •Serve as first point of contact for all property owners and tenants and refer contacts based upon comprehension of the issue and the activities of the correct department.•Initiate, coordinate and lead client VIP tours of the Kastle facilities, to include client Chief Executive, Chief Financial and Chief Operating officers.•Develop and sustain existing client contacts with property managers and all property tenants.•Conduct instructional security briefings and provide security system documentation.•Monitor both data and non-data related security processes to detect and proactively solve potential problems on a wide range of issues.•Generate and interpret reports and spreadsheets for assigned client base.•Provide timely and professional response to all client inquiries, both written and verbal, to develop and maintain excellent contacts and rapport with assigned client base.•Problem-solve issues having an adverse impact on service delivery and client satisfaction and advise clients on Kastle policies and procedures.•Schedule meetings and appoints for myself and Account Director without the Account Director’s consultation, while remaining sensitive to team workload sharing and business requirements.•Establish and maintain filing system for the assigned client base. Show less

Washington D.C. Metro Area

Duties, Accomplishments and Related Skills:•Produce and audit business and contractual correspondence for federal agencies and Fortune 500 companies worldwide.•Serve as the EasySource web site manager and outside vendor point of contact.•Provide administrative support for Vice President of International Sales by drafting office correspondence, directing inquiries and researching and compiling data for reports to determine international growth trends by market segment.•Aid… Show more Duties, Accomplishments and Related Skills:•Produce and audit business and contractual correspondence for federal agencies and Fortune 500 companies worldwide.•Serve as the EasySource web site manager and outside vendor point of contact.•Provide administrative support for Vice President of International Sales by drafting office correspondence, directing inquiries and researching and compiling data for reports to determine international growth trends by market segment.•Aid office manager with the monitoring of office equipment performance and arranging replacement and repair as needed.•Work with regional international offices to initiate new corporate policies and procedures.•Maintain and update position descriptions and all related documentation for Global Services Center.•Manage scheduling, staffing and equipment needs and set-up for all on-site conference and training rooms. Show less

Bachelor Of Arts (B.A.), History

Bachelor'S Degree, History