Jeremy T. Ely Email & Phone Number

Shakopee, Minnesota, Us

Shakopee, Minnesota, Us

Minneapolis, Mn, Us

Provided direct leadership and oversight of District Managers, Franchise Operations Managers and dedicated HR Manager. Created and executed multi-channel strategies to achieve annual plans within four pillars of operational excellence: People, Guests, Sales & Profits. Region territory comprised of over 70 company-owned and 60 franchise locations operating across 16 states. • Directed $70 million operating revenue and achieved profitable growth for three consecutive years• Led the organization in talent metrics while managing succession planning 5 levels deep for a team of a thousand • Developed and implemented “One System” field-leadership strategy for company and franchisees, integrating resources and efficiencies which resulted in record cash-flow performance for the business segment• Positively influenced cross-functional business partnerships to drive operational excellence and enhance the relationship between franchisees and company• Recognized for company-leading team engagement with direct reports, creating a strong talent pipeline for the organization and maximizing human capital in a highly competitive market

Minneapolis, Mn, Us

Multi-unit leadership role serving Store Managers and Training Store Managers in the Minneapolis market. District territory included 12 locations with direct accountability for driving individual unit success and achieving portfolio KPIs. • Executed turn-around strategy in underperforming flagship district, achieving profitability in year one• Promoted to Minneapolis Central Business District in 2011 and effectively reversed three-year traffic decline by improving guest metrics 10% with decisive talent selection• Partnered to develop store prototype and concentrated remodel investment program• Pioneered Store Manager engagement planning process, influencing the strategic retention platform for the organization• Leveraged individual development plans to support active succession planning and career advancement of the District Team, resulting in the internal promotion of three Store Managers to District Managers

Minneapolis, Mn, Us

Executed operations training for field leadership positions while maintaining the highest level of operational excellence within the Certified Training Store Manager Program. Acted as a mentor for aspiring Store Managers and supported District Managers in talent planning and company initiatives.• Orchestrated role-based training of 40 Store Managers, 4 District Managers, and 2 Director of Operations• Partnered cross-functionally with executive leadership to create Franchise Training Program.• Recognized as Trainer of the Year in 2007

Minneapolis, Mn, Us

Directly accountable for all aspects of managing the business of a company-owned location. Principle areas of performance metrics included staffing; P&L Management; Maintaining operational and food safety standards. Started as an individual contributor and promoted to store manager in first year of employment. • Generated new business by focusing on improving relationships with guest and brand presence in the community• Known for leading company promotions, including annual Amy’s Campaign, benefiting local cancer foundations• Awarded “Best of Bou” for quarterly financial performance exceeding plan and commitment to core values

Franchise Business Management Certificate, Franchise Business Management

Business Administration, Management And Operations