Jeremy Tom
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Jeremy Tom Email & Phone Number

Customer Support Engineer II @ PROS | Certified ScrumMaster (CSM) at PROS
Location: Damon, Texas, United States 13 work roles 5 schools
1 work email found @pros.com 6 phones found area 979, 512, and 361 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email j****@pros.com
Direct phone (979) ***-****
LinkedIn Profile matched
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Current company
PROS
Role
Customer Support Engineer II @ PROS | Certified ScrumMaster (CSM)
Location
Damon, Texas, United States
Company size
2566 employees

Who is Jeremy Tom? Overview

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Quick answer

Jeremy Tom is listed as Customer Support Engineer II @ PROS | Certified ScrumMaster (CSM) at PROS, a company with 2566 employees, based in Damon, Texas, United States. AeroLeads shows a work email signal at pros.com, phone signal with area code 979, 512, 361, and a matched LinkedIn profile for Jeremy Tom.

Jeremy Tom previously worked as Customer Support Engineer II at Pros and Customer Support Engineer I at Pros. Jeremy Tom holds Computer Information Systems, Organizational Leadership/Project Managment, 3.5 Cum Laude from University Of Houston.

Company email context

Email format at PROS

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{first_initial}{last}@pros.com
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AeroLeads found 1 current-domain work email signal for Jeremy Tom. Compare company email patterns before reaching out.

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Profile bio

About Jeremy Tom

At PROS, the organization thrives on my agile project management skills, honed over three years of dedicated IT support. Our team, through collective effort, has elevated customer support by integrating Scrum methodologies, enhancing both efficiency and client satisfaction.My role as a Customer Support Engineer I is pivotal in driving strategic IT solutions that resonate with the dynamic needs of our industry. With the help of my Certified ScrumMaster certification, we've fostered innovation and upheld superior support standards, contributing to PROS's market leadership.

Listed skills include Customer Service, Inventory Management, Forklift Operation, Customer Satisfaction, and 11 others.

Current workplace

Jeremy Tom's current company

Company context helps verify the profile and gives searchers a useful next step.

PROS
Pros
Customer Support Engineer II @ PROS | Certified ScrumMaster (CSM)
houston, texas, united states
Website
pros.com
Employees
2566
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Company profile
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13 roles

Jeremy Tom work experience

A career timeline built from the work history available for this profile.

Customer Support Engineer Ii

Current
Pros

Houston, Texas, United States

Aug 2024 - Present

Customer Support Engineer I

Pros

Houston, Texas, United States

Jun 2021 - Aug 2024

Fulltime Student

Univeristy Of Houston

Houston, Texas Area

B.S. Computer Information Systems | Minor for Technology Leadership and SupervisionCumulative GPA 3.5, Dean’s List 4 semesters, Cum Laude

Aug 2016 - May 2019

Production Intern

Wunderman

Houston, Texas Area

  • Evaluated password resets and unlocks using IssueTrak software for internal and external users
  • Audited quality control measures over team member projects that organized and removed data redundancies and incorrect information
  • Supported direct marketing operations for various clients dealing with data migration auditing, reconciliation and reports
  • Developed flow charts utilizing Visio for mapping reports to quality control for approval to close projects
May 2018 - Aug 2018

Parts Specialist / Counter Sales

Performance Truck

Bryan/College Station, Texas Area

  • Directed delivery drivers to ensure efficient delivery of parts to customer locations
  • Analyzed and monitored all deliveries for quicker response time to and from customers locally and county wide
  • Revamped shipment order processes and invoicing methods to improve customer accuracy
  • Provided the service department with a quicker response time when ordering from the manufacturers
Oct 2012 - Oct 2014

Parts And Service Coordinator

Independence Harley-Davidson/Buell

College Station, Texas

  • Improved shipping and receiving methods to produce accurate inventory adjustments
  • Managed parts and service customer and warranty work orders
  • Verified inventory accuracy by comparing to physical counts of stock and investigated discrepancies or adjusted when incorrect
Feb 2010 - Oct 2012

Parts Specialist

Brazos Valley Parts Co (Napa Auto)

Caldwell, Texas

  • Operated warehouse forklift
  • Handled shipping and receiving
  • Processed automotive cores and warranties
  • Delivered parts in town/out of town
Jul 2009 - Nov 2009

Warehouse Supervisor/Parts Sales

Holt Cat

Pflugerville, Texas

  • Processed and managed warranty parts for Caterpillar engine parts and service
  • Assembled and maintained customer consignment inventory at customers local and out of town job sites
  • Improved safety measures when handling hazardous parts per OSHA requirement
  • Lead weekly safety meetings for parts and service department employees
Oct 2008 - Mar 2009

Warehouse Associate/Counter Salesman

Holt Cat

Victoria, Texas

  • Counted inventory and bins
  • Reorganized, painted and re-shelved warehouse
  • Received recognition as employee of the month for customer service
  • Attended classes for new customer service techniques
Jun 2006 - Oct 2008

Warehouse Supervisor

Fleetpride

Victoria, Texas

  • Warehouse Supervisor
  • Parts Sales
  • Delivery Driver
  • Shipping and Receiving
Sep 2004 - Apr 2005

Parts Salesman

Bohls Bearing

Victoria, Texas

  • Counted the cash drawer, matched credit card receipts and checks to sales receipts
  • Managed counter sales and warehouse shipping/receiving
  • Converted store from manual paper parts receiving to automated parts receiving
Mar 2002 - Sep 2004
Team & coworkers

Colleagues at PROS

Other employees you can reach at pros.com. View company contacts for 2566 employees →

TM Thiago Mansueto Thiago Mansueto Colleague at Pros Salvador, Bahia, Brazil, Brazil View → SN Seraphim Nikolov Seraphim Nikolov Colleague at Pros Sofia, Sofia City, Bulgaria, Bulgaria View → KB Kejaksaan Belitung Kejaksaan Belitung Colleague at Pros Bangka-Belitung, Indonesia, Indonesia View → LS Lashmi Sri Lashmi Sri Colleague at Pros Hyderabad, Telangana, India, India View → RL Randy Li Randy Li Colleague at Pros Tustin, California, United States, United States View → CS Cristal Smith Cristal Smith Colleague at Pros Houston, Texas, United States, United States View → PS Petar Samnaliev Petar Samnaliev Colleague at Pros Bulgaria, Bulgaria View → TH Tanbir Hassan Tanbir Hassan Colleague at Pros Majhaulia, Bihar, India, India View → VS Venu Setty Venu Setty Colleague at Pros Houston, Texas, United States, United States View → WL William Luu, Pmp William Luu, Pmp Colleague at Pros Houston, Texas, United States, United States View →
5 education records

Jeremy Tom education

Computer Information Systems, Organizational Leadership/Project Managment, 3.5 Cum Laude

University Of Houston

Activities and Societies: Deans List HonorsDuring my tenure at the University of Houston, I spearheaded teams developing real-world.

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance, 3.54

University Of Houston

Activities and Societies: Currently working on my BS in Computer Information Systems

Info Tech Administration, Information Technology

Blinn College

General Studies

Victoria College
FAQ

Frequently asked questions about Jeremy Tom

Quick answers generated from the profile data available on this page.

What company does Jeremy Tom work for?

Jeremy Tom works for PROS.

What is Jeremy Tom's role at PROS?

Jeremy Tom is listed as Customer Support Engineer II @ PROS | Certified ScrumMaster (CSM) at PROS.

What is Jeremy Tom's email address?

AeroLeads has found 1 work email signal at @pros.com for Jeremy Tom at PROS.

What is Jeremy Tom's phone number?

AeroLeads has found 6 phone signal(s) with area code 979, 512, 361 for Jeremy Tom at PROS.

Where is Jeremy Tom based?

Jeremy Tom is based in Damon, Texas, United States while working with PROS.

What companies has Jeremy Tom worked for?

Jeremy Tom has worked for Pros, Hcl Technologies, U.S. Computer Corporation, Univeristy Of Houston, and Wunderman.

Who are Jeremy Tom's colleagues at PROS?

Jeremy Tom's colleagues at PROS include Thiago Mansueto, Seraphim Nikolov, Kejaksaan Belitung, Lashmi Sri, and Randy Li.

How can I contact Jeremy Tom?

You can use AeroLeads to view verified contact signals for Jeremy Tom at PROS, including work email, phone, and LinkedIn data when available.

What schools did Jeremy Tom attend?

Jeremy Tom holds Computer Information Systems, Organizational Leadership/Project Managment, 3.5 Cum Laude from University Of Houston.

What skills is Jeremy Tom known for?

Jeremy Tom is listed with skills including Customer Service, Inventory Management, Forklift Operation, Customer Satisfaction, Operations Management, Inventory, Automotive, and Budgets.

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