Account Manager
CurrentI manage the overall operation of a $15.3M territory encompassing Central and Western New York—a territory current tracking at an anticipated $18M for 2018. Since beginning in 1995, I've taken the territory from a paltry, under-performing $.5M gross to its current level as a market leader and increased the account base from 95 to more than 350 active accounts by leveraging the resources of the company, demonstrating value and quality servicing of our clientele. I have been recognized internally and externally for excellence in account service—understanding what it takes to meet complex customer requirements and ensure production throughput. I'm proud to say I am often sought after and acknowledged as an industry expert with broad knowledge of materials, applications, components, supply chain and production essential to helping clients retain jobs, win more work and earn more money.I implement strategic marketing plans for several material categories with the goal of increasing market share on commodity and niche products, including creating customer-specific stocking programs that drove customer efficiencies and revenue. I also devised and implemented contract inventory management and supply-chain management customer programs.