Jeremy Wikstrom Email & Phone Number

Santa Clara, California, Us

Folsom, California, Us

Executive lead of the CalCERTS Training Team consisting of employees and contractors specially trained and skilled in teaching compliance with California’s Building Energy Efficiency Standards. Overseeing all online, classroom and laboratory training and is responsible for ensuring the effectiveness of the program. I work closely with a team of subject matter experts to design a variety of learning tools to assist with implementation of the HERS Program by building professionals. I design curriculum and learning tools in a variety of forms to include e-learning, virtual events and managing the LMS platform. I have a solid understanding of California’s Building Energy Efficiency Standards and work closely with the California Energy Commission to set and over achieve on its goals.

Basking Ridge, Nj, Us

My day-to-day tasks revolved around ensuring regional and area level management reached the goals corporate set for them. I restructured the organization, streamlining processes and procedures. I coached trainers and executive leadership on ways to increase productivity and effectiveness within their teams and to facilitate growth within the company. I also oversaw all training programs and management succession planning, as well as the Verizon Leadership University.Key Accomplishments:Trained 1,500+ retail employees in Northern California and Hawaii.Established Retail Small Business Sales Teams, which outpaced B2B sales four to one in the first three months.Designed a new Onboarding Program for the newly established Retail Small Business Sales Teams.Developed two national Leadership Development Programs, which were implemented at all retail locations.Built the Verizon Trainer University from the ground up in order to further develop Learning & Development professionals.

Basking Ridge, Nj, Us

I oversaw all B2B training in the Western United States. Tasks I performed on a regular basis included: identifying data revenue streams and implementing sales enablement programs; increasing customer retention and overall market share; and offering strategic and tactical guidance on operations within culturally diverse and fast-paced environments.Key Accomplishments:Created employee onboarding program from scratch, resulting in cost savings of $8M+ annually.Improved employee attrition rate from 36% to just 9%.Promoted 12 trainers to leadership positions with Direct Reports.Introduced Sales Teams to Axiom, Salesforce, and social selling, particularly via LinkedIn.Led California leadership teams in outperforming the rest of the company in sales.

Basking Ridge, Nj, Us

I oversaw the entire B2B training organization. I provided training, sales support, process evaluation, and consultation to B2B Sales Representatives and Account Managers. I developed programs for sales enablement, leadership development, and employee retention.Key Accomplishments:Grew team from four to 15 senior trainers with a focus on consultative activities and measurable results.Implemented use of metrics to determine effectiveness of training.Organized the first M2M Leaders & Learning Roadshow with three vendors and five executives for 1,200+ participants at five locations.

Basking Ridge, Nj, Us

I directed Senior B2B Trainers in creating and delivering innovative learning solutions for all sales employees. I created budgets for, planned, and executed all B2B trainings in the West Area. I developed strategies for teaming, needs assessment, territory planning, and consultative selling. I coached trainers on the following skills: virtual delivery, classroom technology, consulting, coaching, and leadership.Key Accomplishments:Established a learning and coaching culture throughout the 12 states within the West Area.Implemented trainer market reviews, highlighting the ROI of learning.

Basking Ridge, Nj, Us

Facilitating training sessions on complex, advanced topics including; network architecture, data products, negotiation skills, strategic sales planning, influence and persuasion skills to the strategic sales channel including Enterprise and Government. Organize, plan work, set priorities and execute action plans for the Strategic Sales Channel. Responsible for managing B2B training program including completing project plans based on needs assessments, deliver training and measure results pre/post implementation. Facilitate leadership training and sales training for all the B2B teams.Key Accomplishments:Created and implemented Sales Call Reluctance, Strategic Account Planning and Prospecting to the TopAttended sales meetings and sold in 12 states, totaling 375M in revenue.Trained New Hire B2B Training (Systems, Professional Selling Skills, Data)Introduced advanced data training topics to the B2B sales teams.

Basking Ridge, Nj, Us

Provided guidance, facilitation and coaching to retail sales leaders in order to create strategy, drive selling efficiencies and maximize the human capital on the teams. Create programs, develop content and prepare the trainers to deliver in the field. Innovative new coaching methodology, leadership development program and virtual deliver of content. Developed an executive readout report for use of the “front line” resources and “downstream” impacts for all trainings.

Basking Ridge, Nj, Us

Responsible for the implementation and execution of trainings for retail employees. Facilitated new hire training, system enhancements, sales skills training, leadership skills and sales coaching. Mountain Region - UT, ID, MT, WY, CO, WAAwarded Top of the Pack Support for training, facilitation and client support.

Bachelor’S Degree, Business Administration And Management, General

Associate’S Degree, Engineering - Mathematics - Business

High School

Master Of Business Administration - Mba