NILMDTS offers the gift of healing, hope and honor to parents experiencing the death of a baby through the power of remembrance portraits. As a volunteer photographer, I conduct an intimate portrait session, capturing the only moments parents spend with their babies. Parents are gifted with delicately retouched black and white portraits.

Design and launch pre- and post-sales Partner Activities incentive program to drive sales and usage of Microsoft Business Applications products that rewards partners for conducting workshops with customers. Simplified program YoY which resulted in: 100% increase in participating partners, 2x win rate for deals, higher revenue growth, and increased product usage.- Create program rules, eligibility criteria, and financial model to calculate partner payouts.- Presented to partners, virtually and in person, the financial incentives and higher deal close rates they could earn through the Partner Activities program.- Manage vendor team responsible for creation and maintenance of PowerApp nomination tool, reviewing nominations, answering partner questions, and ensuring nominations are completed within the allotted time specified in contracts. Mentor vendors to increase effectiveness and develop skillset to take on additional responsibilities. - Identified OPEX reduction by switching data reporting vendor and redeployed savings to a higher impact project that engaged design firm to create new content for partners to use during customer engagements.- Representative voice of partner and product marketing team in design of additional partner incentives programs Managed by Planning & Investment team to ensure feedback is included in program updates.

Designed investment frameworks for Device partners and analysis program performance for Investments and Planning team within Global Partner Solutions. Investment team Commercial Growth Fund based on performance of Modern Growth Fund and Lenovo Innovation fund to compete against Google and Apple within Enterprise customers.- Partnered to develop 3-year NorthStar vision for Device Investments to transform from license to service-based products and grow new businesses.- Led effort to centralize reporting for Device Investments to drive more efficient ROI analysis and ensure investment program performance drove Microsoft strategies. - Created framework for a new Innovation program to drive new product development in Device partner

Investments Manager for Device Partner Sales – Planning & Investments team, built and ran investment framework for innovation with OEM partners.- Managed Modern Growth Fund and Lenovo Innovation programs reviewing and approving new contracts, amendments and extensions that drove Microsoft and partner strategy. Reversed share loss to competitors in mid-tier consumer price band and release of innovative Lenovo products.- Drove creation of end-to-end annual summary of Consumer, Commercial, and EDU investments across Sell-In and Sell-Through programs by investment priority.

Business Manager for Device Partner Sales - Planning, Investments & Operations team, built and ran operating model for multi-billion dollar business unit.- Led annual planning process ensuring leadership team completes framework for compensation, org design, scorecard, awards, and learning & development.- Designed executive presentations coordinating with cross-functional teams to develop division strategy.- Oversaw cross-division projects from planning and execution to delivery.- Developed and executed team strategy to increase effectiveness and morale of employees.- COO for Consumer and Devices Sales 2018 Give – Managed team of over 20 Microsoft volunteers and coordinated 13 events raising over $1.4M for charities and 81% participation rate.

In over four years reporting to the CEO, helped transition the firm from conducting various consulting projects with a diverse set of clients to focusing on a core platform upon which several innovative applications have been developed. Acquired by Microsoft May 2017.- Developed and helped drive business plan by identifying area, physical meeting rooms, ripe for digital information worked with product management to design product to meet customer needs. Created financial model with expected 5-year market performance, signed off by CEO.- Conducted and synthesized market research to support revenue projections and segmentation.- Built annual budget and performed monthly variance analysis. Results landed within 1% of budget.- Managed creation of demo and recruiting videos, wrote script and conducted interviews to recruit in-demand talent at a small startup.- Led monthly meetings of executive leadership and presented summary to CEO.

In over six years at RealNetworks I progressively increased my role and responsibilities by demonstrating superior analytical skills while acquiring strategic decision-making experience. - Led financial and market share analysis during due diligence process and presented findings and recommendations to executive team for four M&A projects, resulting in purchases totaling $360M.-Developed detailed worldwide revenue and volume models for RealPlayer, associated download partner offers, and new products using multiple types of data analysis to provide accurate forecasts to business executives and Finance.- Created business cases using external research and internal development data to analyze new product, client, or market opportunities.- Calculated, collected and ran the quarterly production of each mobile product’s P&L for division to be used in evaluating product, customer, and regional profitability.- Developed interactive marketing plans for mobile entertainment working with external agencies and cross functional teams. - Nominated and selected by Senior Leadership team to participate in High Potential Program that involved extensive leadership training and culminated in presentation to CEO about a new product concept based on Blue Ocean Strategy.

- Managed sales operations team for Helix Delivery Platform team. Ensured orders are processed quickly without mistakes and validated discount requests.- Implemented and maintained SFDC instance for mobile sales team.- Computed quarterly bonuses for Helix Delivery Platform sales team.- Implemented and maintained global resource management tool: data input, validation and analysis of personnel allocation and perform variance analysis against forecast.- Computed and produced public quarterly newsletter on mobile entertainment product portfolio's key performance indicators to be used in press releases, sales collateral, and earnings calls.

- Developed financial models for newly acquired entertainment group specializing in white label entertainment solutions for mobile carries.- Conducted market research on emerging mobile entertainment offerings and keep senior executives updated on rapidly evolving space.- Managed relationships and budgets for research firms, conducted product related research programs and created reports to be used in PR, business planning and product roadmaps.

- Trained interns in use of, and wrote training manual for, Advent Axys portfolio management software.- Improved delivery time of quarterly statements to clients by two weeks.- Consolidated account data on monthly basis in Axys to create performance reports.

Got to take my love of cooking to the professional level while I adjusted to a move to California and applied to graduate school. It was a great experience to deal with an on-demand production setting where customer service was the number one priority and necessitated my problem solving skills learned in an office setting in a completely new environment.

- Bond trader for a proprietary trading firm specializing in Treasury futures market.- Developed own trading strategies based upon economic figures and market movements.- Managed trades of $1.5M at any given time.

- Researched and produced client presentable documents and financial models.- Trained call-center employees in use of, and oversaw implementation of, test-and-learn programs.- Formulated financial outsourcing scale curves to enable bank client to negotiate rates with outsourcing provider.

- Researched and produced slides for sales presentations and conference speeches. - Produced financial spreadsheets and business strategy documents.

- Studied outer layer process variability to determine the amount of over plot necessary when creating CAM data.- Researched effects of heat and light on various types of photo resists using hot roll and vacuum lamination.

- Worked with senior network engineer to develop Intelligence Network system for Sunday Communications.- Designed Intranet web page for Nortel Networks Hong Kong wireless division.