Jery Heprianto

Jery Heprianto Email and Phone Number

Senior Customer Support @ Web Connection
Denpasar, Bali, Indonesia
Jery Heprianto's Location
Greater Denpasar, Indonesia
Jery Heprianto's Contact Details

Jery Heprianto work email

Jery Heprianto personal email

About Jery Heprianto

My very first time working, was with a tough American expat in a Travel Agency in North Sulawesi, I mean he could not tolerate any mistakes. Despite the fact that he is tough and killer, I spent almost a year with him and I learned a lot from him about selling (product) and business email correspondence skill. Beside that, I am convinced that I am mentally strong.I moved to Bali in 2009 , and continued my career in a Travel Agency in Sanur and then 2010 I move to Hospitality Industry and started as a reservationist. Since then, with trust from my General Manager and superior , my career grew and my job experiences includes Sales Executive, Reservation Manager, E-commerce Manager and Revenue and Distribution Manager in several different four star hotels. I do not really like math but with my background experience in revenue management I love to analyze numbers or discussing about revenue management statistic which eventually will lead to conclusion and strategy implementation which for me challenging yet interesting because it can lead to many possibilities , trial and error - no one can make right decision all the time. Although , my weakness part is sometimes I am unable to convince people, yet I enjoyed that job very much.I am an open minded person and sportif, I admit my mistakes and do not like hiding and blaming others. I will take the pill no matter how hard because I believe that responsibility and integrity is what makes up a successful people. I am a loyal person, and I do not hesitate to give my all to company that appreciate my talents and contributions.In team, I am a fast learner and adaptive to new environment, I love being around optimistic and supportive people who always wants to see the best of me, as well as I want to see the best of them, I love being trusted and counted on. However, being in toxic working environment, with drama and full of office politics, for me is a real waste of time.I love reading (business ,economic, self-improvement, psychology books) , I like playing music instrument especially guitar, I love travelling, I love digital drawing and painting (watercolor), I am also a family man - I love my wife and kids, and most of all I am always open for opportunities to grow. Never stop learning.

Jery Heprianto's Current Company Details
Web Connection

Web Connection

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Senior Customer Support
Denpasar, Bali, Indonesia
Employees:
29
Jery Heprianto Work Experience Details
  • Web Connection
    Senior Customer Support
    Web Connection
    Denpasar, Bali, Indonesia
  • Bookandlink
    Senior Technical Support And Trainer
    Bookandlink Aug 2024 - Present
  • Bookandlink
    Techical Support And Trainer
    Bookandlink Aug 2023 - Aug 2024
  • Bookandlink
    Customer Support Specialist
    Bookandlink Aug 2022 - Aug 2023
    Bali, Indonesia
  • Tijili Benoa
    Revenue & E-Commerce Manager
    Tijili Benoa Jun 2018 - Sep 2020
    Benoa
    ACHIEVEMENT Started to join the team in June 2018 and the mission was to increase productivity of Brand Website. By end of 2019 we managed to increase the Brand Website production at 350% by the support of some 3rd party marketing tools and also through continuously do A/B test on website promotion/offer.For OTA part,managed to increase the E-commerce selling (outside brand website) at 23% or 11% share in overall hotel occupancy (+3% pts from previous year). Overall e-commerce contributes 16% in YTD revenue (+4% pts from previous year)
  • Impiana Private Villa Seminyak
    Revenue Manager
    Impiana Private Villa Seminyak Feb 2018 - Jun 2018
    Seminyak
    Responsible for Revenue Management for 2 properties of Impiana in Bali, IMPIANA Private Villas Seminyak (formerly The Villas) and Impiana Private Villas Cemagi (formerly Ombak Laut Villa) under direct supervision of Director of Sales and Marketing , indirect supervision of General Manager and within the control of Corporate Revenue Manager.
  • Tauzia Hotel Management
    Revenue & Distribution Manager- Eden Hotel Kuta
    Tauzia Hotel Management Feb 2016 - Feb 2018
    Jl Kartika Plaza No 42 Kuta Bali 80361
    - Implement revenue management operations, procedures and best practices.- Identify new revenue opportunities.- Provide daily, weekly and monthly reporting.- Optimize and expand distribution partnerships especially Online (e-commerce)- Act as overall business development consultant for the hotel manager- Challenge and influence hotel to improve service level and operational standards.- Build and maintain strong working relationships with levels of staff at the client hotel.- Embed a revenue management culture.
  • Tauzia Hotel Management
    Reservation Manager - Eden Hotel Kuta
    Tauzia Hotel Management Mar 2015 - Feb 2016
    Kuta Bali
    In short, my responsibility is to handle direct reservation or direct booking,promoting every product of the hotels in order help hotel to increase and maximize revenue from direct clients.
  • Archipelago International Hotels, Resorts & Residences
    Sales Executive - 100 Sunset Boutique & 100 Sunset 2 Hotel
    Archipelago International Hotels, Resorts & Residences Nov 2013 - Mar 2015
    Maintaining and developing relationship with existing customers in person and via telepone calls and emails. Cold calling to arrange meetings with potential customers to prospect for new bussiness and then negotiating the term of an agreement and closing sales.
  • Archipelago International Hotels, Resorts & Residences
    Reservations Supervisor - 100 Sunset Boutique & 100 Sunset 2 Hotel
    Archipelago International Hotels, Resorts & Residences Jan 2012 - Nov 2013
    Jl Sunset Road No 100C Bali
    Supervising the operational of Reservation Department including maintaining good bussiness relationship with ratails or local travel agents, coorporates and any source of revenue or potential accounts. Always ensure that the handling of reservation has been according to the golden rules or correct procedure in order to maximize the service to the customer(s).
  • Archipelago International Hotels, Resorts & Residences
    Reservations Agent - 100 Sunset Boutique Hotel
    Archipelago International Hotels, Resorts & Residences Nov 2010 - Jan 2012
    Denpasar Area, Bali, Indonesia
    100 Sunset Boutique Hotel and 100 Sunset 2 Hotel are the properties managed by Archipelago International (ex Aston International). I started my hospitality career here, and my responsibilities included : replying enquiries via email or phone, working and familiar with VHP (hotel reservation system) ,also as a front liner to promote hotels to guests especially via phone calls.
  • Marintur Indonesia
    Reservationist - Pt Marintur Bali
    Marintur Indonesia Feb 2009 - Sep 2010
    Denpasar Area, Bali, Indonesia
    As Reservationist handling special account, Transorient from German with a branch office in Thailand, Dream Travel from Greece etc. My responsibilities included : handling the materilized booking include hotel booking, pick up and drop off arrangement.
  • Safari Tour & Travel
    Reservationist
    Safari Tour & Travel Feb 2008 - Dec 2008
    Manado Area, North Sulawesi, Indonesia
    The Safari Tours & Travel is the one and only travel agent specialized in selling diving packages in the North Sulawesi and even to the very East of Indonesia, Raja Ampat (one of the the best diving spot in the world). My responsibilities included : replying enquiries direct from website, promoting diving packages, and handling the reservation from zero to confirmed. I am also experienced in guiding.

Jery Heprianto Education Details

  • Stimi Handayani
    Tourism And Travel Services Management
  • Akademi Pariwisata (Akpar) Makassar
    Akademi Pariwisata (Akpar) Makassar
    Tour& Travel Management

Frequently Asked Questions about Jery Heprianto

What company does Jery Heprianto work for?

Jery Heprianto works for Web Connection

What is Jery Heprianto's role at the current company?

Jery Heprianto's current role is Senior Customer Support.

What is Jery Heprianto's email address?

Jery Heprianto's email address is jc****@****ail.com

What schools did Jery Heprianto attend?

Jery Heprianto attended Stimi Handayani, Akademi Pariwisata (Akpar) Makassar.

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