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Jericho Mariano is listed as CLSSYB | Civil Service Professional | Quality Assurance | Customer Experience | Feedback Management | Entrepreneurship Graduate | Community Engagement at FWD Insurance, a company with 3904 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Jericho Mariano.
Jericho Mariano previously worked as Senior Specialist - Quality Assurance and Records Management at Fwd Insurance and Specialist - Quality Assurance and Records Management at Fwd Insurance. Jericho Mariano holds Bachelor Of Science, Entrepreneurial Management from Quezon City University.
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Experienced professional in Customer Experience/Servicing role with a demonstrated history of working in the financial services industry. Skilled in Research, English, Microsoft Excel, Customer Service, Quality Assurance, and Community Relations. Strong professional with a Bachelor of Science focused in Entrepreneurial Management from Quezon City Polytechnic University with outstanding baccalaureate and scholarship grant.
Listed skills include Research, Public Speaking, Leadership, Customer Service, and 7 others.
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A career timeline built from the work history available for this profile.
Manila, National Capital Region, Philippines
The role is responsible to support Operations Group in terms of Anti-Money Laundering/Financial Crime prevention, and providing support to QARM Head for conducting reviews monthly. The Impact to the organization is to ensure that Operations Group is in adherence to AML and FATCA regulations.
The role is responsible to support Operations Group in terms of Anti-Money Laundering/Financial Crime prevention, and providing support to QARM Head for conducting reviews monthly. The Impact to the organization is to ensure that Operations Group is in adherence to AML and FATCA regulations.
Philippines
In the area of expertise, the role handles all process training activities and continuous development programs. Also performs supervisory support for Operational Efficiency and People Management including Business Quality, Voice of the Customer, and Customer Service Improvement Initiatives. As an Adhoc task, the role handles Complaints and Feedback.
Bonifacio Global City
The role is for handling of Inbound, Outbound, Live Chat, and Email interactions to all company stakeholders. As performance builder, the role also has Adhoc Project involvement and Team Management. This involved Chatbot design and being Subject Matter Expert.
Makati, National Capital Region, Philippines
Performed supervision for Policy Issuance and Claims Administration. The role is also focus in promoting Customer Experience and Organizational Development.
W Fifth Bldg. Bonifacio Global City Taguig
The role is for handling of Inbound, Outbound, Live Chat, and Email interactions to all company stakeholders. As performance builder, the role also has Adhoc Project involvement and Team Management.
Philippines
Performed Financial Advisor for customers tagged for collections services.
Philippines
The role is for back-office support primarily focusing in operational efficiency and processing of financial requests from customers and other stakeholders.
16/F Philam Life Head Office Net Lima Bldg. Bonifacio Global City Taguig MM
The role involves operational management and involvement to service improvement initiatives of the organization. Primarily, the role is to handle claims evaluation and financial reporting.
Quezon City, National Capital Region, Philippines
The role is for handling of inbound call services to cater financial inquiries, product concerns, complaints and escalation, risk mitigation as frontliner.
Other employees you can reach at fwd.com. View company contacts for 3904 employees →
Ethel Marie Unilongo
Colleague at Fwd Insurance
Pasig, National Capital Region, Philippines, Philippines
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FB
Francia Balauro
Colleague at Fwd Insurance
Philippines, Philippines
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JC
John Carlo Ducusin
Colleague at Fwd Insurance
Metro Manila, National Capital Region, Philippines, Philippines
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NS
Nur Syafiqah
Colleague at Fwd Insurance
Kajang, Selangor, Malaysia, Malaysia
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AD
Aleli Delloro
Colleague at Fwd Insurance
Metro Manila, National Capital Region, Philippines, Philippines
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AC
Amornrat Chatuthipsomphon
Colleague at Fwd Insurance
Lat Phrao District, Bangkok City, Thailand, Thailand
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MI
May Imbong
Colleague at Fwd Insurance
Philippines, Philippines
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NA
Nicolas A.
Colleague at Fwd Insurance
Hong Kong, Hong Kong SAR, Hong Kong
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JM
Joanni Marie Chua
Colleague at Fwd Insurance
Metro Manila, National Capital Region, Philippines, Philippines
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NH
Nguyen Huong Giang
Colleague at Fwd Insurance
Ba Đình District, Hanoi, Vietnam, Viet Nam
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Quick answers generated from the profile data available on this page.
Jericho Mariano works for FWD Insurance.
Jericho Mariano is listed as CLSSYB | Civil Service Professional | Quality Assurance | Customer Experience | Feedback Management | Entrepreneurship Graduate | Community Engagement at FWD Insurance.
Jericho Mariano is based in Metro Manila, National Capital Region, Philippines while working with FWD Insurance.
Jericho Mariano has worked for Fwd Insurance, Pioneer Insurance, Hsbc, Axa, and Philam Life.
Jericho Mariano's colleagues at FWD Insurance include Ethel Marie Unilongo, Francia Balauro, John Carlo Ducusin, Nur Syafiqah, and Aleli Delloro.
You can use AeroLeads to view verified contact signals for Jericho Mariano at FWD Insurance, including work email, phone, and LinkedIn data when available.
Jericho Mariano holds Bachelor Of Science, Entrepreneurial Management from Quezon City University.
Jericho Mariano is listed with skills including Research, Public Speaking, Leadership, Customer Service, Outlook, Teamwork, Team Leadership, and English.
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