Jericka Johnson Email & Phone Number

Riverside County, California, United States

-Performed all sales and leasing activities to achieve thecommunity's revenue and occupancy goals.-Greeted and qualified prospects,conducted community toursand showed apartments.-Processed applications (credit screening and criminalbackground checks).-Prepared lease and move-in package.-Ensured a smooth resident move-in and lease signing.-Used on-site property management software(OneSite,Yardi, etc.) to track apartment availability,manage resident information, and for leasing activities.

-Took calls for the spa's central reservation department.-Assisted customers with planning and booking their spaservices.-Maintained broad knowledge of the spas services andamenities.-Handled call volume averaging 200-300 per day.-Served as liaison between spa staff members, transferringguests to the proper department as needed.

-Provided front office support to an attorney, clients, and officestaff.- Created new files and labels.-Stored and maintained legal files in alphabetical and numericalorder.- Drafted correspondence, and proofread documents forattorneys.-Managed the law office database, law books, and companycalendar.-Filed court documents at the superior court.-Office errands and other miscellaneous tasks.

-Used Opera PMS and other reservation systems to assistcallers with making hotel reservations, answering questions,and for retrieving data.-Maintained an up-to-date working knowledge for 7 propertylocations, their amenities and local area attractions.-Maximized each hotels monthly revenue through marketing,upselling rooms, and by using the cross selling process.-Attended and actively participated in hotel presentations,familiarization tours, department meetings, and focus groups.

-Provided administrative support to tenants occupying thebuilding.-File management and organization.-Drafted correspondence, prepared reports and documents.-Managed company calendar and scheduled appointments.-Sorted and distributed mail and prepared invoices fortenants.

Engaged with students, alumni, faculty, and the generalpublic.-Served as a receptionist which included answering phones,taking messages, and making appointments.-Provided office support for a staff of 15 to 20 people. Thetasks included bookkeeping, copying, faxing, mailing andfiling.-Maintained student files and database.-Served as back-up Secretary to the school's president, in thevice-president's absence.