Senior Information Technology Consultant
CurrentUnited States Citizenship and Immigration (USCIS) Product Champion and Quality Assurance
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@cgi.com
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Jerick Perez is listed as Senior IT Consultant - Product Champion and Quality Assurance. at CGI, a with 53419 employees, based in Las Vegas, Nevada, United States. AeroLeads shows a work email signal at cgi.com and a matched LinkedIn profile for Jerick Perez.
Jerick Perez previously worked as Senior Information Technology Consultant at Cgi and Sr. Technical Support Engineer 3 at Twilio Inc.. Jerick Perez holds User Experience Design from Springboard.
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Jerick Perez is a Senior IT Consultant - Product Champion and Quality Assurance. at CGI.
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United States Citizenship and Immigration (USCIS) Product Champion and Quality Assurance
San Francisco Bay Area
• Mentor a team of Integration Support Engineers, ensuring they were equipped with proper tools, resources and technical training to perform their jobs.• Lead Team Scrum Meetings & Stand-Ups to prioritize Integration Bugs • Provide internal support & training for Tier1/Tier2 Tech Support on complex integration issues.• Migration of customers from In-House Application to New 2.0 Platform• QA Testing and Reporting for new APIs• Execute SQL queries via SQL Studio Manager & in-house query generator
San Francisco Bay Area
• Assist new customers with installation of in-house application, ensuring proper functionality. • Troubleshoot proprietary integration with existing customers, submitting bugs and feature request through Jira.• Provide internal support & training for Tier1/Tier2 Tech Support on complex integration issues.• Case Management and Documentation of processes in Salesforce and Confluence. • QA Testing and Reporting for new APIs• Database configuration for MySQL, Access, MS SQL. • Execute SQL queries via SQL Studio Manager & in-house query generator • Maintain knowledge on +250 Practice Management Systems.• Effectively communicate with Partners when handling access information for Web Based Integrations.• ODBC Driver Installations and system compatibility. DSN configurations.
San Francisco Bay Area
• Customer service based role through phone, email & chat support channels.• Honed on Social Media Marketing skills, to help customer create a greater web presence. • Product Functionality Inquires, Account Management & System Configuration. • Ability to maintain professional demeanor when handling high-volume traffic.
Other employees you can reach at cgi.com. View company contacts for 53419 employees →
Philippa G.
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Joan Mcintosh
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Malcolm Johnson-Brown
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Sílvio Morgado
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Fenti Krisnawati
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Alex Coskun
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Jennie Fägerstrand
Colleague at CgiGreater Gothenburg Metropolitan Area, Sweden
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Annys Sattin
Colleague at CgiCheltenham, England, United Kingdom
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Irina Ilyamakova
Colleague at CgiAmiens, Hauts-De-France, France
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Adriano Cesta
Colleague at CgiMontreal, Quebec, Canada
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Jerick Perez works for CGI.
Jerick Perez is listed as Senior IT Consultant - Product Champion and Quality Assurance. at CGI.
AeroLeads has found 1 work email signal at @cgi.com for Jerick Perez at CGI.
Jerick Perez is based in Las Vegas, Nevada, United States while working with CGI.
Jerick Perez has worked for Cgi, Twilio Inc., Boomtrain, Demandforce, and Intuit-Demandforce.
Jerick Perez's colleagues at CGI include Philippa G., Joan Mcintosh, Malcolm Johnson-Brown, Sílvio Morgado, and Fenti Krisnawati.
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Jerick Perez holds User Experience Design from Springboard.
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