Jeric Urbayo Email & Phone Number

Nyon, VD, CH

Geneva, Switzerland

PublicisLive is an industry-leading global event management firm that is part of Publicis Groupe. We organise international sports events, incentives, forums supporting the world's most successful brands, organisations & governments with the highest standards around the world.Main responsibilities:- Leading the department to our international events.

Rome, Latium, Italy

As part of the Pre-Opening team, I engaged in all front office duties in creating the SOP, monitoring the reception desk, phone, and in-room-services operations. As part of the duties, I was also involved in reservations and concierge services.- Managing check-in and check-out process for guests.- Responding to guest requests, queries, and complaints..

Quezon City, Metro Manila

Lecturer in the hospitality industry, tutoring university/ college students in food and beverages management and front office management.

Robinsons Ermita Manila

Barista partner at the Starbucks Robinson’s Manila. In my responsibilities I focused on providing our guests with the most memorable customer experience during their visit at our coffee point.

Newport City, Pasay City, Philippines

As part of the Pre-Opening team, I engaged in all front office duties, monitoring the reception desk, phone, and in-room-services operations. At times, I was also involved in reservations and concierge services.

BGC, Taguig, Metro Manila

As a food and beverages associate, I was part of the dining team for our in-house and out of the house guests for our three outlets with a very strong engagement with our guests and team members. My main priority was to deliver unique dining experience.

Region I - Ilocos, Philippines

Responsible in training and educating students in hospitality industry. Provide quality education in various aspects in hospitality- front office, food and beverages, housekeeping, and etc.

Takua Pa, Phang Nga, Thailand

In this semestral abroad experience arranged by my university, I was able to gain some of the field skills by working as a front office associate in Thailand. In my responsibilities, I was exposed to front office operations as well as to other services of the hotel.

Makati City

Acts as a liaison between the client and the customers. Responsible in providing satisfactory customer service through calls. Assisting customers' needs, solving challenges and answering queries. Arranging orders and billing the customers.

Master Of Science In Hotel And Restaurant Management, Hospitality Management, Undergraduate

MSHRM courses: Strategic Management Food and Beverages Organization Hospitality and Tourism Integration

Bachelor Of Science In Hotel And Restaurant Administration, Hotel And Restaurant Management

Activities and Societies: President-Hotel and Restaurant Administration Students' Organization Secretary General-Society of Hospitality.