Director
CurrentI plan and implement continuous improvement strategies while tracking and monitoring progress of ongoing operations. I liaise with executive management to develop and employ strategies, set vision, and drive growth. In addition to this, I steer efforts towards strategic growth of business in key industries using deep understanding of sales trends. Moreover, I examine sales cycle and critical KPIs in context of budget and modify plan as required. I also maintain open door policy and quickly report incidents/events to keep everyone safe at work.Key Accomplishments: ► Increased number of participants in hockey and ice skating at facility by devising innovative marketing strategies in collaboration with team.►Revitalized the facility from a financially struggling entity into a profitable venture in just two years, and managed to double the profits within a four-year timeframe.► Developed management team with lowest turnover rate in company and acknowledged several promotions to corporate and other locations, including appointment of first female Assistant General Manager.►Developed and maintained collaborative atmosphere and secured buy-in by obtaining each team member's aspirations.►Created culture of accountability while fostering growth and development for managerial staff through strategic mentorship.►Maintained the peak performance of ice-making equipment by collaborating with external vendors and contractors.
