Support the licensed attorneys with legal research, contract review, and analysis. Extend expertise and experience within the healthcare industry to the legal team.

Serve a wide range of clientele who intersect with or operate within the healthcare industry. Designed to meet the unique character and needs of each client, JD~LAM Consulting provides a broad array of services and versatility to meet the demands of innovative and transformational organizations across the healthcare continuum.

Facilitate nursing and coordinate care for concierge clients, including but not limited to IV nutritional's, phlebotomy, bladder care, post-operative care, and medication management to clients delivered at their personal residence and Benessair. Provide consulting services with emphasis on business development, brand management, and exception client experience.

Provide leadership to six primary care practices within the Phoenix metropolitan area. Led clinics through implementation of Optum’s transformational strategies which have redefined healthcare delivery from volume to value. Managed the development of process improvement to establish standard work for long term sustainability. Collaborated with physicians to ensure the delivery of high quality, cost effective and accessible patient care. Ensured clinic readiness by developing and implementing quality management plan for each assigned program. Directed operationalization of two acquisitions in 2022 which added an additional 1500 Medicare Advantage lives.● Increased clinic revenue by implementing Medicare value-based model. ● Improved brand ratings and value-based care clinical outcomes.● Pioneered lean daily management and enhanced quality by establishing standard work. ● Joint leadership in the construction of necessary infrastructure to integrate clinics throughout Arizona.

Accountable for strategic and operational duties for Home Health, Transitional Care, and Outpatient Diabetes programs Developed and executed strategic plans for Transitional Care, OP Diabetes, and Home Health with a focus on driving growth, financial performance, and quality outcomes. Facilitator for Home Health market wide Joint Operations group for which they which surpassed operational goals as well as grew and improved relationships with all market service providers. Prevented industry-wide over utilization of healthcare resources and fraud and abuse by enhancing compliance of programs and services. Updated business model for diabetes center and licensed as an outpatient treatment center. ● Successfully reduced readmission rate by 2% by implementing transitional care program to facilitate case management of high-risk Medicare patients along with the creation and execution of nurse triage call center for recently discharged patients and medical group patients for support of care coordination and clinical concerns. ● Revitalized call center to operate as the only live COVID hot line in Maricopa County which attended to an average of 10K calls per month during the height of the pandemic peaks. ● As Home Health Administrator, transformed home health to the new Medicare payment model; Patient Driven Grouping Model (PDGM).● Led 20% incremental growth of Home Health by retaining superior staff demonstrated by excellent employee engagement scores thereby improving patient engagement and satisfaction.

Streamlined operations and management of 26 integration teams in newly merged organization of John C. Lincoln Healthcare and Scottsdale Healthcare. Established strategic project management office to facilitate team collaboration in coordinating operational and strategic operations across the network. Provided support to C-suite for clinical and quality initiatives by shifting focus from integration to project management. ● Portfolio Manager of more than 30 strategic projects. Provided leadership to project managers. ● Boosted financial margin by $200M in three years by systemizing procedures to assist organizational vision and goals.