Jeri Morgan Email & Phone Number

Broomfield, Colorado, Us

Are you a Law Firm That Would Like to Increase Billable Hours for their Associates? Are You an Accounting Firm that Has No Cyber Security In Place and Is Losing Sleep Over Client Data Being Hacked from Your Systems? Are You a Manufacturing Facility that Needs to Increase Productivity and Lower Costs Across The Board for Your Operation? Code Blue Computing, Inc. is the leading IT provider to small and medium sized businesses in the Denver area. Supporting businesses between We are driven to provide our customers superior service at a great value. Denver based Code Blue Computing has been the choice for Outsourced IT Support and Cyber Security for SMB businesses since 2010. They specialize in Law Firms, Accounting Firms, and Manufacturing Firms and have been the go to within these industries for a decade. Call our office today at 720-746-9763 and see what our team can do to lower costs and increase productivity for your organization.

Broomfield, Co, Us

Padova, It

Selected by the Chief Financial Officer of the Outlook Eyewear division to lead an Order Fulfillment Department and three to five staff members for a $50+ million company specializing in sunglass manufacturing. Preside over order processing, EDI management, customer ticketing, invoicing, customer warranty and repairs, customer complaint resolution, department program development, QRS UPC catalog management, vendor relationships, department goals development, order entry management, pricing, and staff hiring, training, and coaching.♦ Designed and launched a new customer chargeback policy and tracking process that contributed to a 25% decrease in chargebacks. Previously company had $300,000 in annual violation chargeback expenses.♦ Introduced a valuable tracking system to manage customer returns. Robust system provides customer service team with customers’ history information and enables them to provide customers with current information. Initiative accelerated customer service and satisfaction and also drastically eliminated department challenges.♦ Combined cutting-edge systems and continuous process improvements to push efficiencies across the customer service department. Saved at least $150,000 annually by downsizing five staff members.♦ Coached staff members and inspired them to become more proactive and dedicated. As a result, high-performance team is dedicated to resolving customer issues on the first call, and customer satisfaction levels have increased. Moreover, the need for multiple calls to resolve one issue has been dramatically slashed.♦ Chosen to lead a corporate Target Committee; Target is a leading retailer that yields $6+ million in annual sales. Collaborate with sales, procurement, logistics, and product development employees to focus on customer requirements and growth.