Jeril Daniel Axalan Email & Phone Number

Vancouver, Canada Area

• Gathered and finalized the requirements for the eDocuments project. Gone live with this on Dec 2020 and this was the first time that PH&N was able to provide e-documents to clients reducing the cost of paper mails and.
• Coordinated with the clients in gathering and finalizing the requirements of the CRM application used in RBC GAM's subsidiary, Philips Hager & North (PH&N).
• Created requirements and functional design documentations for the reference of the vendor team (developers)
• Owned the requirements and supported vendor team with regard to their inquiries
• Supported application releases and executed testing for operational readiness
• Liaised between client and technical team to finalized the requirements and provided support up until production of the application releases

Vancouver, Canada Area

• Had a dual role in the project as both BA and Test Lead
• Created test conditions based on the requirements for system test, integration test, ORT and UAT phases of the CRM tool project and Letters Project
• Created testing plan for the CRM tool project and communicated timelines for the test phases
• Created and reviewed test scripts for the CRM tool and Letters Project
• Executed System testing, Integration testing and UAT for the CRM tool project
• Tracked the pending defects with the vendor and coordinated with them to get it fixed

Philippines

• Coordinated with the clients in gathering and finalizing the requirements of the application
• Collaborated with the team and clients in identifying gaps in the requirements to provide a solution, alternative or workaround
• Created requirements and functional design documentations for the reference of the development and testing team
• Reviewed test conditions of the testing team to ensure all requirements are mapped in their documentation
• Led status calls with clients from different countries to provide them with the overall highlights of the application, timeline and key decisions
• Led the troubleshooting calls with the vendor to ensure that all concerns and defects are raised and provided with solutions

Philippines

• Created test conditions aligned with the requirements provided by the business analysts
• Reviewed the vendor’s application specifications with the business analysts to ensure that all requirements are met
• Created and reviewed test scripts for the space management project
• Executed test scripts assignments using front end testing (interface) and backend testing (database)
• Added ad-hoc testing to ensure that all conditions and scenarios are handled during the testing phase
• Tracked the pending defects with the vendor and coordinated with them to get it fixed