Jerry Jacob Email and Phone Number

· Responsible for driving operational excellence & scaling electronic payment-on-delivery and service initiatives.· Co-own the zonal level business goals along with the ZPM for all Payments digitization and new services programs – while working with the central program team and zonal operations and training teams to plan the pilot, program roll-out, training, launch for all last mile agents, channels and vendors.· Plan and execute new processes, programs, to improve the adoption of Amazon Pay as an instrument used by customers and offered by the delivery agents at the time of order delivery.· Model and plan the right incentive and engagement structures customized by various channels to encourage and drive behavior.· Monitor adoption, fraud and put in place long term mechanisms to ensure growth as per compliance and norms.

 Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of Service partners, Supervisors, TLs, stores & associates to help them fulfill customer needs.  Work with Service partners / IHS Channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Deliver training & coaching of Amazon processes, products, operating model and SOPs. Market mapping and identification of potential retail stores for time bound acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Work on the ground to enable network with new product launches and partner with the operations and other teams. Visiting the Service partners & stores on a regular basis. Set proper expectations, provide clear status communications and manage relationships with the Partners/ stores for a mutual growth. Drive SPs/ stores against goals and key metrics. Support station operations and customer deliveries.

 Managing the sales and distribution through a team of stockists, stockist salesmen and merchandisers in the allocated territory.  Responsible for all sales functions in multiple outlets including modern trade, wholesalers, medical stores, general stores and Kiranas.  Reviewing the sales performances and ensure that it meets or exceeds target.  Liaising with suppliers to check the progress of existing orders and supply the stocks in time. Ensure better visibility of Colgate-Palmolive products in the trade outlets through the team of merchandisers. Increase direct company reach to outlets in smaller towns & villages. Recording sales and order information and sending reports to the Area Manager(AM).

 Digital (Affiliate) Marketing Intern for ‘Karobargain.com’, an online project by Mediacle. Inc Handle the online coupons and deals site, communicate with e-commerce affiliate team to identify promotions to feature in the site.  Consistently search for new deals and offers of various e-commerce players to feature in the site and update the site regularly Focus on organic search optimization by creating contents: product data, descriptions, images, attributes, keywords etc. Designing and optimizing online catalog product images for a visually engaging consumer experience. Participate in department brainstorm meetings to strategize and create new plans for eMarketing