Jerime Wargo Email & Phone Number

Dyer, In, Us

Arlington Heights, Illinois, United States

Project Manager / Business Analyst (Promotion) April 2019 - Present• Responsible for facilitating and leading meetings with business and technology teams to identify, define, analyze, and record requirements.• Monitor, track, control, and communicate progress to stakeholders throughout projects lifecycle.• Conducts and facilitates user acceptance testing of new capabilities/solutions being released to production.• Leads and coordinates training sessions for end users on Aptify system and newly released solutions.• Create and maintain training manuals and how to documents as needed.• In collaboration with technology team, develop technical solutions to business problems.• Triage and prioritize support tickets related to Aptify through collaboration with the technology team and occasionally resolving issues directly as needed/appropriate.• Participates in and/or manages consultant selections and outsourced effort, to provide additional breadth to technology team’ delivery capabilities.

Arlington Heights, Il

• Developed a new membership dues process that led to improved tracking and reporting.• Head of the Global Data Protection Regulation (GDPR) task force• Working with IT Director to ensure that the society is compliant with GDPR laws• Developed processes to make the Aptify database the single source of data for all Annual Meeting information. Data is now passed directly from Aptify to: - Annual Meeting registration vendor - Speaker management system - Mobile App vendor - Annual Meeting website - Continuing Education reporting system - Printed registration brochure - Printed meeting program• Manage Annual Meeting registration systems• Manage Annual Meeting Onsite Registration Desk• Continue to perform all duties of the Database Management Business Lead

Arlington Heights, Il

• Define and promote user standards for Aptify database entry• Develop and lead Aptify new user training• Work with IT to improve the quality and consistency of data stored in Aptify• Identify and document issues with Aptify functionality• Work with IT to develop utilization plans• Evaluate Member Services work processes and implement efficiency improvements.• Define Aptify product and product category structures• Develop solutions for web site and database initiatives

Arlington Heights, Il

• Lead role in administering and developing value added programs to attract and retain members - Developed and implemented an Affiliate Membership program for office staff - Developed and implemented a Medical Student Membership program - Developed a graduated dues system for older members• Staff liaison to the Young Plastic Surgeons (YPS) Steering Committee• Staff liaison to the Membership Strategies Committee• Coordinate YPS activities at the ASPS Annual Meeting: - Residents Day - Medical Students Day - YPS Forum workshops - ASPS Residents Bowl• Designed and developed content for the YPS Forum and Residents & Fellows websites• Department liaison with IT • Serve as lead registrar for the annual meeting• Lead trainer for personnel on membership and member services duties and responsibilities• Execute all responsibilities of a Membership Services Representative, including product orders and meeting registrations• Responsible for Member Services and membership process improvement activities

Arlington Height, Il

• Serves as the first point of entry for all incoming calls to the ASPS Executive Office• Respond to inquiries regarding membership status, Continuing Medication Education, Maintenance of Certification, ethics, and other membership issues• Administers all membership processes• Accepts and processes product orders and meeting registrations for members and their staff • Generates subscription, closing batch, badge/statement and vendor fulfillment reports for registration, products, and membership• Handles product returns with fulfillment vendors

Highland, In

Purchasing Agent (promotion) June, 2005 – October, 2005• Negotiated pricing and promotional money with vendors• Reconciled vendor invoices• Set product pricing• Responsible for finding and purchasing new products• Worked with sales team to increase revenue• Utilized the IDS and E3 Trim inventory database systemsDriver May, 2004 – June, 2005• Responsible for product delivery• Provided customer service at point of delivery• Trained new drivers• Responsible for maintenance of company vehicles

Griffith, In

• Managed club finances • Recruited new club members• Provided leadership to club and club members• Responsible for developing training methods