Jeremy Jones Email & Phone Number

Toledo, OH, US

• ★ Oversee and maintain essential, multi-location IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Maintain network security.
• Architect and execute the strategic vision. Partner with internal teams and senior leadership, identifying opportunities, risks, and key areas for improvement. Utilize stakeholder feedback, internal metrics, and.
• Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, internet and intranet support, LANs, WANs, and network.
• Remain current on emerging technologies and industry trends. Determine which new technology solutions and implementations best meet enterprise objectives.
• Lead full-lifecycle projects and serve as a bridge between internal technical and non-technical teams.
• Troubleshoot email and Internet connectivity, configuration of computers and handheld devices, networking infrastructure, virtualization, as well as wireless and broadband connectivity with a focus on network security.

• ★ Oversee and maintain essential, multi-location IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Maintain network security.
• Architect and execute the strategic vision. Partner with internal teams and senior leadership, identifying opportunities, risks, and key areas for improvement. Utilize stakeholder feedback, internal metrics, and.
• Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, internet and intranet support, LANs, WANs, and network.
• Remain current on emerging technologies and industry trends. Determine which new technology solutions and implementations best meet enterprise objectives.
• Lead full-lifecycle projects and serve as a bridge between internal technical and non-technical teams.
• Troubleshoot email and Internet connectivity, configuration of computers and handheld devices, networking infrastructure, virtualization, as well as wireless and broadband connectivity with a focus on network security.

Maumee, Ohio, United States

• ★ Managed all aspects of IT needs for clients such as switching, routing, servers, and client-level issues. A customer-facing position, serving as a point of escalation for customer issues.
• Authored scalable and sustainable strategies, created measurable and trackable metrics, instituted new processes, and re-engineered existing procedures to establish and continuously improve client experiences and.
• Partnered with the internal help desk, providing SME advisement on resolving customer issues.
• Developed, installed, and maintained small to large network infrastructures.
• Recommended, planned, and implemented new technologies that moved a client’s business forward.
• Responsible for operating system, desktop software installation, as well as server and workstation upgrades.

Millbury, Ohio, United States

• ★ Led business and technical operations. Trained and managed team members and consulted on client technology solutions.
• Provided desktop support and assisted in training client employees on various software.
• Managed full-lifecycle client and internal projects, completing projects on-time and within budget, while accomplishing project objectives. Delivered solutions that exceeded expectations and drove client loyalty.
• Installed operating system, desktop software, as well as server and workstation upgrades.
• Ordered materials and equipment for new installs and old equipment replacement.
• Installed and maintained Microsoft Windows Servers and Linux Servers.