Q2 2023 - Architected and led development for DexCare's next generation "FastPages" web platform: webpages and search for large health systems (thousands of providers and departments). The platform supports custom websites while still reusing a common codebase. I chose the hosting platforms, software tools, deployment strategies, testing and development processes. I also led the groups that developed the platform.- Results since the platform launch in July 2024 - 1 second average page load times, 10 deployments/day development velocity, 0 critical bugs, 2 "uneventful" health system launches, increased booking conversion rates. Currently responsible for the standards, development, and documentation of the FastPages core library.- New feature development: I liaison with a wide range of implementation teams and product groups to guide development and contributions to the core library.- I also manage the core FastPages frontend engineering team. Currently working with other teams in DexCare to develop standards and unify engineering efforts.- Q1 2024 - Initiated and led a DexCare-wide schema unification effort, consolidating 4 competing web schemas into 1 schema. Currently active on the DexCare schema council in an ongoing effort to maintain schema unity.- Q2 2024 - Initiated and led a DexCare-wide analytics unification effort. 2 product lines now share decoupled analytics code with others on the way.

Until WompMobile's acquisition in 2022, I led a team that developed Progressive Web Applications and search microservices for a variety of large retailers and publishers.- Clients included AT&T, Bed Bath & Beyond, zales.com, Walmart labs.- Typical page volumes were 11 million pageviews/day up to 5 million pageviews/hour during Black Friday.

While teaching industrial design and engineering at WWU, I developing virtual curriculum for learning CAD at www.StudyCAD.com (now finally deprecated in 2023). - The StudyCAD web-learning platform and automated CAD grader supported self-paced student learning. The automated CAD grader would give students feedback as they created a complete bicycle using self-paced videos and other materials on the website. Once the student was satisfied with their grade for each part, they uploaded it to the website. This freed up a massive amount of time for 1:1 Teacher-student coaching. - I wrote a paper on the "Lean Education" principles behind this effort and presented it at an ASEE conference. https://www.researchgate.net/publication/283230866_Enhancing_a_Blended_Learning_Approach_to_CAD_Instruction_Using_Lean_Manufacturing_Principles- The curriculum from the CAD class was also featured in WWU's Innovative Teaching Showcase. http://pandora.cii.wwu.edu/showcase2013/welch/default.asp- Over 1,000 students have used the StudyCAD curriculum during the 10 years that it was relevant.Beyond that, my favorite class was the "prototypes and shop skills" course I created for sophomore Industrial Design students. - This course was the first industrial design class for a group of around 30 students trying to get into the 12 student design program. During this intensive quarter students learned all the skills they needed to design and build a working flashlight prototype in the shop. The quarter culminated in an exhibition of the student's work. It was a transformative experience even for students who didn't make it into the program.

Until its acquisition in 2012, I led new Product Development for my client Envision Telepharmacy. I designed, built, and managed whatever it took to make telepharmacy happen in places where it had never existed before.- Telepharmacy & Scheduling Web Applications. Visited hospitals and retail pharmacies to conduct UX research, designed the web applications, managed a 3 person web development team to build the sites until we could hire a project manager.- Telepharmacy Cameras (retail & cleanroom). Designed and engineered the hardware, managed a 2 person team to build & ship the initial small batch production run.- Led on-site implementations. Installed hardware in hospital pharmacies and cleanrooms. Resolved technical issues (This was the age of Internet Explorer 7 and problematic hospital firewalls). Trained staff in Telepharmacy techniques.- Designed and built tradeshow displays. Gave customer demos during tradeshows.- Applied for and received a Telepharmacy Patent that was key during Envision's acquisition https://patents.google.com/patent/US10554937B2/en

Product:- Collaborated with engineers, marketing, and an overseas manufacturers to create new refrigeration product lines for GE: walk-in pantry refrigerators and small urban refrigerators.- Designed refrigeration product upgrades (water dispenser, door shelves, and handles) for production fall 2008. UX:- Conducted UX usability interviews for digital interfaces on refrigerators. - Conducted in-home UX interviews, ran focus groups for upcoming refrigerator product features.- Designed wine-cooler interfaces and made flash prototypes.Blue Sky:- Facilitated division-wide and ideation sessions. Created a wide range of prototypes and renderings for product leadership team to review.

Developed table-driven Solidworks assemblies that preserved design intent over a wide variety of configurations. Created manufacturing drawings for assemblies of 100-200 parts.

Created Solidworks models and drawings of retail displays for the outdoor industry. Coordinated with designers, engineers, and manufacturers to resolve design and construction details. Designed user manuals and educated coworkers in Solidworks.