I hereby introduce myself as Jerin Jose, MBA Post graduate having 4 years’ experience in logistics I wish to apply this post. I satisfy the requirements for this position.I believe that my experience in the area of Operations field makes me a very competitive candidate for the role that you are looking for. I request you to kindly provide me with an opportunity for a Personal Interview, wherein, I would be given a chance to exhibit my skills and prove my abilities and potentiality to handle a similar profile.  Well awareness in E-Mirsal II Well awareness in Export & Import Custom Declaration Preparing AWB//ADHOC updating// ADM booking //AWB Execution in Calogi Once job confirmed , Airline booking and coordination with airline operation team. Sending Enquiries to Airline Handle incoming mails, calls & forward the same to respective departments. Handle customer grievances & redress the same with ease. Handle clients’ queries & redress their grievances. Maintain client relation and ensure customer satisfaction. Coordinate with Airlines, Sales Team, Management and Clients.  Maintained current knowledge of dangerous goods with regard to proper certification, marking, labeling and packaging.  Inspected dangerous goods shipments at origin locations that accept packages in accordance with regulatory requirements.  Preparation of Airway Bills, Customs Documents and other documents regards Export and Import Shipments  Inspected Domestic and International Dangerous Goods shipment in regards o IATA regulation to accept or reject DG packages.  Maintained excellent working relationships with customers by efficiently responding to all inquiries and complaints concerning work orders invoices and shipments