Jerin Thomas S Email & Phone Number

• Achieved 82 % user sign-ups to H&M’s loyalty program, the highest by a sales advisor in-store, significantly boosting customer retention and engagement strategy.• Focused on achieving daily sales targets and ensuring a positive work environment • Maintained accurate product knowledge and consistently provided exceptional customer service, enhancing the shopping experience and driving repeat business.• Collaborated with visual managers to maintain high standards of visual appeal, contributing to a well-organized and designed sales floor. • Efficiently managed inventory and ensured the sales floor was always well-stocked and customer-ready.

YC Summer School'22• Learned the art behind building great products and the iterative approach involved in them from theexperts who raised multi-billion products.• Engaged with a global community of entrepreneurs, exchanging feedback and insights.• Accessed mentorship from experienced founders, refining business models and strategies.• Attended lectures by industry leaders, gaining insights into successful startup methodologies.• Came across the LEAN model concept and more on analyzing and curating products that solve pain points faced by industries/users.

Dublin, County Dublin, Ireland

• Collaborated with a team of four, including clinical engineers, to design a customized inventory management system, aligning technical solutions with the hospital's operational needs.• Conducted on-site data collection and process analysis, optimizing workflows for faster hospital-wide equipment tracking and improved inventory visibility.• Created wireframes and process flows to enhance user experience and ensure seamless adoption of the solution across hospital departments.

India

• Worked as part of the team managing the Solutions Marketplace for Intel, a global semiconductor giant, focusing on optimizing its sales funnel development and ensuring seamless Salesforce integration.• Represented the team on several initiatives, collaborating positively with a significant number of cross-functional and global development teams across Europe .• Developed advanced reports and dashboards for sales forecasting, giving stakeholders real-time visibility into sales performance.• Conducted functional and regression testing for Salesforce customizations, ensuring they met business requirements.• Migrated complex workflows and Process Builders to Salesforce Flows, improving process efficiency and reducing maintenance overhead.• Conducted stakeholder workshops and user acceptance testing (UAT) sessions to validate solutions before deployment.• Implemented solutions that reduced manual effort and improved sales team efficiency, such as automated lead scoring and case management workflows.• Created email templates, approval processes, and automated notifications to ensure timely follow-ups and approvals, enhancing customer engagement.• Leveraged Data Loader and Salesforce APIs for bulk data imports and updates, maintaining data integrity during migrations.• Developed validation rules and duplicate management strategies, reducing data discrepancies by 40%.• Created comprehensive user guides and training materials, increasing adoption rates of new Sales Cloud features.• Configured Sales Cloud features such as Sales Paths, Opportunity Stages, and Record Types tailored to industry-specific processes.• Built custom Lightning Pages and Lightning Web Components to enhance the user experience and streamline sales workflows.• Developed Salesforce Lightning Web Components (LWC) for intel Marketplace used by over 3 million users a day , achieving a 71% user adoption rate and raising satisfaction scores by 20%.

Bengaluru, Karnataka, India

• As a Certified Salesforce developer for two years managed multiple automation processes throughout-of-the-box functionalities which directly impact the sale of their products across EMEA, PRC,ASMO.• Actively built products for CPQ ( Configure , Price ,Quote ) requirements under Agile Methodologies ensuring timely delivery and optimum output• Proactively built custom applications to address gaps not covered by Salesforce's inbuilt features, resulting in a 28% decrease in sales turnaround time through A/B testing.•

Had the privilege of networking with experienced product managers across multiple industries.Got anopportunity to discuss various product strategies and the key aspects to be considered when developinga product roadmap

Chennai, Tamil Nadu, India

Worked on IoT and ML , Brand Awareness and Business development of Bolt IoT Inventrom Private Limited.

Msc Business Analytics

Activities and Societies: Part of Global Leadership Program (GLP), Sustainability Society, UCD Law Society.Modules Included: Technology.

Bachelor Of Engineering - Be, Computer Science, 8.07

Y Summer School '22

+2, Computer Science, 94.3

10, Mathematics And Computer Science, 92.6