Project Manager
CurrentResponsibilities:• Handling various projects created in the client account• Managing tools team with various tools for infra monitoring and support. (Splunk, Prometheus, NexThink, Jetpatch)• Managing Application Integration Team, which involves continuous interaction with customers and end users.• Work with customers and technical resources to develop project plans, detailing work break down structures and identify critical path• Handled role of Offshore Transition Project Manager• Provide continuous improvement feedback both written and verbal to improve services and processes• Managed Software Asset & License Management project / Network EOL Refresh projects.• Vendor management for support and continuous improvements in the concerned areas.• Recruitments, on boarding and training for new resources• Provides performance review and development recommendations for team members as part of appraisal cycle• Generation of invoices for FPP as well T&M Projects.• Regular meetings with clients as well as management with reports and dashboards• Weekly, monthly, and quarterly status reports for the projects