Jerisha Rivera Email & Phone Number

Lakeland, FL, US

Florida, United States

Florida, United States

• Through supervision of the local operations team members oversee the following school functions: student records, local and state testing, attendance and truancy tracking and follow-up, office and facilities management
• Resource for internal (staff) and external (students and families) stakeholders by providing resolution and management of escalated needs across a variety of topics(school procedures, technology systems, materials, etc.)
• Liaison between school team members and members of the larger Accel team to identify operational needs and develop school level procedures that align with the goals and procedures of the larger Accel organization.
• Serve as a member of the school leadership team
• Work collaboratively with other school administrators to develop, document, and electronically archive operational procedures and workflows to support implementation of school policies
• Audit current procedures and identify opportunities to streamline and improveStay up to date on department of education and sponsor policies and compliance items and state educational laws

• Oversaw the daily functions of the school from logistics, inventory management, and communication with families.
• Supported faculty and staff by allocating materials and curriculum needed for instruction and daily operations.
• Ensured school’s compliance of city and state regulations regarding occupying the building and file audits.
• Arranged building maintenance on a routine basis to maintain the safety of all building occupants.
• Handled financial transactions for uniforms, field trips, and deposits to the regional office.
• Managed enrollment process and securely transfer all private documents into a paper and cyber database.

• Assisted patients by providing information and resolving their complaints and questions.
• Conducted monetary transactions ensuring proper cash handling and customer satisfaction.
• Respond to high call volumes in a timely manner, while actively listening to the client’s needs.
• Followed human resource policies, procedures, laws, and regulations and apply them to the workplace.
• Interpreted and translated medical terminology in English into Spanish and vice versa.

• Communicated clearly with team members relaying confidential inform through hand radios.
• Lifted heavy equipment with proper posture to ensure workplace safety.
• Transported fragile equipment with caution while driving within crowded surroundings.
• Maintained a clean and sanitary workplace through utilizing proper cleaning chemicals and supplies.

Jenkintown, Pennsylvania, United States

• Collaborated to create a strategic marketing plan to increase sales to our specific target demographic.
• Networked with various intra & inter state agencies to develop partnerships and new ideas.
• Trained and guided new team members to follow company best practices to lessen their learning curve.