As the Technology & Integration Manager I am responsible for overseeing the integration of new technology into an IT company’s existing infrastructure. I work closely with other departments to identify areas where technology can be used to improve business processes and increase efficiency. I also manage the implementation of new technology, ensuring that it is properly integrated and that employees are trained to use it effectively.Prior to this role, I served as the Director of Operations at GlobalMac iT, a Managed Service Provider (MSP) for Mac-based law firms, where I was instrumental in developing a cybersecurity product offering alongside the traditional MSP services. Additionally, I was as an AppleCare Worldwide Mac+ Chat Senior Advisor at Apple, tackling complex technical issues and earning notable certifications over a span of five years. My tenure at these companies focused on my ability to streamline operations, enhance productivity, and drive sustainable growth.When I am not identifying the next best cybersecurity tool, I enjoy life in Cleveland, Ohio, with my wife and a family of pets, always on the hunt for new golf courses to explore.