B2B Customer Growth Strategist And Customer Systems Adviser
Current“ I help unlock new and consistent growth opportunities within your existing customer base.”Proven growth strategist with a discipline for execution and customer centered growth design. On a mission to help B2B businesses doing 5-100 million in revenue become true partners to their existing customers.I teach customer focused B2B small business owners and their leadership the new model to operationalise customer revenue and reputation growth in their business. Where most seek to retain customers this just isn't enough. We don't just want our customers to be compelled to stay, we want to create an environment where they say they 'never want to leave'. Without an effectively working system you can trust to deliver to create this environment. You will struggle to generate repeatable customer results and you will be constantly under the pressure of new sales generation. I care about the Small business owner and leadership teams that serve customers because I am an Owner and I spent 15 years serving in various sales and customer leadership roles serving hundreds of team members and customers. Everywhere I went I saw flaws in the way we chose to engage our customers. This restricted our ability to become great, put jobs at risk and limited the impact we could make on our customers. Today my mission is to create 10 thousand world changing customer centred leaders by 2030.I look forward to working with youJermaine