Jerman R.

Jerman R. Email and Phone Number

Manager, Customer Success @ Anantak Robotics Inc.
Jerman R.'s Location
Dallas, Texas, United States, United States
Jerman R.'s Contact Details
About Jerman R.

Performance-driven Manager of Customer Success with years ofexperience in client consultation and producing growth. Focused on deliveringvalue to increase retention and expand recurring revenue

Jerman R.'s Current Company Details
Anantak Robotics Inc.

Anantak Robotics Inc.

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Manager, Customer Success
Jerman R. Work Experience Details
  • Anantak Robotics Inc.
    Manager Of Support
    Anantak Robotics Inc. Dec 2023 - Present
    Dallas, Texas, Us
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  • Optym
    Manager, Customer Success
    Optym Mar 2023 - Oct 2023
    Dallas, Texas, Us
    Supervised the development of a new reporting process for greater visibility of trends and overarching issues.Directed the foundation of client-facing Knowledge base.Led the creation of a suite of training modules for onboarding smaller clients.Leveraged customer feedback to influence the product roadmap.Managed team performance, training and development of team members in India, Mexico, and the US. Initiated new processes and efficiencies in Optym’s CRM and oversaw teams in India and Mexico.
    View
  • Podium
    Commercial Customer Success Manager
    Podium 2021 - 2023
    Lehi, Utah, Us
    Developed and maintained long-term relationships with assignedportfolios of clients and end-users. Gained insight into customer’sbusiness, their industry, and regional trends.Identified gaps in customers' business and worked with internaldepartments to correct issues and solution growth.
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  • Omnitracs
    Customer Success Manager
    Omnitracs Feb 2018 - Dec 2021
    Westlake, Texas, Us
    Performed executive business reviews, account renewals, and on-sitevisits. Trained new CSMs and created new team procedures andguidelines. Performed onboarding of new clients, as well as ongoingtraining in product usage
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  • At&T
    Premis Technician
    At&T Sep 2014 - 2016
    Dallas, Tx, Us
    View

Jerman R. Skills

Mathamatics Technology Social Skills

Jerman R. Education Details

  • Dallas College
    Dallas College
    Business/Managerial Economics

Frequently Asked Questions about Jerman R.

What company does Jerman R. work for?

Jerman R. works for Anantak Robotics Inc.

What is Jerman R.'s role at the current company?

Jerman R.'s current role is Manager, Customer Success.

What is Jerman R.'s email address?

Jerman R.'s email address is je****@****ium.com

What schools did Jerman R. attend?

Jerman R. attended Dallas College.

What skills is Jerman R. known for?

Jerman R. has skills like Mathamatics, Technology, Social Skills.

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