Jermane Easterlin, Mba Email & Phone Number

Tacoma, Washington, United States

• Serve as a liaison between the local workforce service delivery system, economic development stakeholders and the Pierce County business community.• Maintain and grow business relationships by facilitating access to workforce development services, which includes talent acquisition through the WorkSource Pierce one-stop service delivery system and partners.• Create business and partner relationships in construction industry with the goal of addressing labor shortages, supporting recruitment strategies and resources• Align strategic outreach to businesses with labor market data in support of priority sectors.• Interact with senior level business executives to assess needs and identify workforce solutions identified by employers.• Become a subject matter expert in incumbent worker training programs and industry recognized training providers• Facilitate employer access to employee upskilling resources and administer related contracts• Provide data informed and business customer insights into trends in the construction, maritime, and/or transportation and logistics industry to Workforce Central staff and partners.• Prioritize relationships and services to businesses owned by Black, Latino, Indigenous, Asian American, Pacific Islander, and other community members of color.• Work with employers to create quality jobs and work experiences for Pierce County residents and work with partners to support training and placement of individuals into jobs• Work in a cross functional team environment to ensure departmental objectives, work priorities and deliverables are achieved• Utilize Salesforce and other customer relations management (CRM) systems to track business engagement and service delivery

Tacoma, Washington, United States

• Attend partner/funding customer meetings • Complete reports requested by company or funder • Manage Team Leads on daily operations and performance • Assist Executive Director with daily needs • Conduct meetings with staff/leadership • Manage assigned resources as appropriate to the implementation of project related activities • Ensure deliverables meet required quality standards • Ensure program teams are in compliance with quality assurance and completing requests in a timely manner • Generate staff evaluations, corrective actions and other management reports • Provide leadership and direction to maximize contract performance outcomes from all teams • Work in partnership with the finance department for budgeting, forecasting and to ensure financial sustainability and success • Work in partnership with the Executive Director with planning and overall day-to-day operations/program development/Contract Management/Human Resources/Staff Development/Business Development

Tacoma, Washington, United States

Supervises and evaluates the work of a diverse team of career advisors working with transitioning soldiers, spouses, and veterans on Joint Base Lewis-McChord.Establishes standard operating procedures regarding the planning and managing of program services in order to enhance the quality of services and recognizing accomplishments and performance of the team.Effectively recommends personnel actions related to selection, performance, absence, grievances, work schedules and assignments, and administers personnel and related policies and procedures.Oversee training and development of the team directly and indirectly as they learn the responsibilities of their job functions.Disseminate information regarding any program changes to all team members.Collaborate with all on-site partners within JBLM for optimum coordination of customer flow, access to all services, non-duplication of processes, sharing of information and attainment of performance measures.Manage and monitor multiple training budgets and ensure that funds are expended as required by program regulations, and in accordance with policy.Monitor expenditures and maintain approved cost allocation plans for allowable usage of fundsCollect and report on qualitative and quantitative data that accurately depicts WIOA operations at JBLM.

Assesses, manages and maintains a caseload of new registrants as well as carryover participants; tracks clients’ progress in training and job search activities on a monthly basis. Case note all interactions with clients.Build strong partnerships with community organizationsPlans and implements the WIOA programs.Provides career coaching and assessment to help establish career goals aligned with the skill needs of area business and industry.Engages in employer focus groups, meetings, labor market research, and job/career fairs as needed.Supports marketing, recruiting, class visitation, and outreach efforts.Serves as a liaison to numerous community partners, workforce agencies, community centers, and other educational institutions to enhance the educational and career goals of customers.Performs other tasks as assigned.

Tacoma, Washington, United States

Safely operated a 26ft box truck to and from destinations, adhering to all traffic lawsDrove an average of 300 to 400 miles round trip each nightLoaded and Unloaded parcels for Fed Ex and Amazon which were delivered to designated Post OfficesPassed inspections of box truck under strict USDOT guidelinesFiled quarterly and annual taxes with the Department of Revenue and IRS Maintained complete and appropriate reports regarding the delivery and receipt of merchandise

Kent, Washington

Receive and quickly process inbound telephone communicationsProblem solve and quickly disseminate information to the correct team membersGreet and process all applicants and visitors professionally and courteouslyManage the applicant flow within the office and maintain appropriate documentationPrioritize critical and urgent tasks in a logical and efficient mannerPrepare the applicant for all information required for the interviewMaintain files, records, mailings and reports as directed.Enters personal data from Employment Application into databaseTypes correspondences and other materialsAssists with associate recruiting and employment verificationMaintain an orderly office appearance.Assist with sales and promotional marketing duties and support of outside sales staffBe able to sell associates and clients on the benefits of utilizing Express as a resourceOrder and maintain stock of all promotional and office supply materials

Auburn, Wa

Monitor and ensure total customer satisfactionCreate, manage and execute plans to increase sales and profitsCoach and improve the sales skills of all coworkersMaintain the store in ?Rent Ready? condition and keep coworkers informed of promotions and productsSet specific goals for store performance, customer satisfaction and coworker developmentManage coworkers including selection, training, motivating, evaluating, coaching and developingProvide leadership and guidance to all coworkersManage store performance by budgeting and analyzing various reportsManage store inventory by ordering, receiving and transferring products to ensure revenue and profit growthOrganize daily activities including scheduling coworkers to meet needs of the storeManage and secure the assets of the storeEnsure all policies, procedures and standards are followed and adhered toAssist with customer deliveries and merchandise set-up when neededAny other duties assigned by the Regional Manager

Offer the best service possible to every customer who walks through the door by getting them the shoes they need and want. Maintain the sales floor in an orderly fashion and provide a superior customer experience. Communicate, dress, and work in a manner that portrays the best image of the company.

Responsible for running all aspects of the business (operations, minimize expenses, maximize profits, accounts receivable, etc.)Providing top notch customer service to every customer.Leading and training employees to be able to perform at highest levels.

Responsible for mentoring youth and providing a positive atmosphere they can grow in.Assist the van driver with the daily duties of picking up and dropping off youth.Identify resources in the community for youth involved in the Evening Center, such as: jobs, volunteer opportunities, information on licensing, and educational support.

Served as the note taker in daily meetings. Transferred work flow documents from paper into digital copies using Microsoft Visio.Learned about working in a city setting and attended meetings with upper level management helping me gain an understanding of city governance and structure.

Gained hands-on experience by serving customers while learning from dedicated Nordstrom staff. Exposed to a variety of management responsibilities through classes at the flagship store and mentorship from my manager. Participated in sales and customer service events in a high stress environment.SKILLSMS Word, Excel, PowerPoint; Understanding of C++ and Java Programming Languages; Ability to go back and forth between business and computer science realms; Knowledge of consumer demand and the marketing mix; Experience in the management of operations; Worked with Microsoft Visio and Project.

Master Of Business Administration - Mba

Recently completed my MBA, further strengthening my expertise in business management and strategic leadership. This achievement.

Bachelor Of Arts, Business Management And Computer Science (Business Track)