Jermane Johnson Email & Phone Number

Seattle, Washington, United States

As a Sales Associate in car sales, you will be responsible for assisting customers in purchasing new and used vehicles, providing exceptional customer service, and meeting sales targets. Your role involves guiding clients through the vehicle selection process, understanding their needs, and presenting appropriate vehicle options. Strong communication and negotiation skills are essential to effectively close sales, while building and maintaining long-term relationships with clients.Key responsibilities include actively prospecting new leads, demonstrating in-depth product knowledge, conducting test drives, and handling the necessary paperwork. You will also work closely with the finance team to assist customers in securing suitable financing options.Key Skills and Qualifications:Negotiation: Ability to negotiate prices and terms to meet both customer needs and company objectives.High Communication: Excellent verbal and written communication skills to explain vehicle features, financing terms, and resolve customer queries.Customer Service: Strong interpersonal skills to deliver a seamless and positive buying experience, ensuring customer satisfaction and retention.Prospecting: Actively seek out new clients and leads through referrals, networking, and follow-up strategies to expand the customer base.Time Management: Ability to handle multiple customers, appointments, and follow-up calls efficiently.Product Knowledge: In-depth understanding of the car models, features, and market trends to provide accurate recommendations.Tech-Savvy: Proficient in using CRM systems, digital marketing tools, and automotive software to track leads and sales progress.This role offers the opportunity to grow within the dealership, driven by your performance, customer relationships, and sales achievements.

Seattle, Washington, United States

Seattle, Washington, United States

Demonstrated high Hospitality Quotient (HQ) consisting of kindness, optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrityHighly skilled at needs analysis with uncanny ability to comprehend and meet customers needsCommunicated successfully with customers ranging from internet customers, email, or in-personAbility to build strong rapport with customers and successful built extensive customer networkTrained new sales associatesMaintain customer database to capture repeat businessAssist customers with vehicle selection and financing optionsVast knowledge of automobiles with the ability to effectively explain characteristics, capabilities and featuresExcelled at negotiating price, overcoming objections and closing salesRecognized for building exceptional customer relationships and contributing todealerships sales goals consistently. Maintained 5 star customer service rating for consecutive year and received coveted “A” score from secret shopper. Consistently sold 15 vehicles a month.