Southwest Medical & Rehab has been proud to serve the Arizona community since 1993. Locally owned and operated by industry professionals with more than 25 years of direct experience in providing our clients with a variety of the highest quality home medical equipment and medical supplies.Personal experience & work skills consist of the following:- Customers first contact as they come into the store/business- Determine the demands of each customer/client regularly- Answered… Show more Southwest Medical & Rehab has been proud to serve the Arizona community since 1993. Locally owned and operated by industry professionals with more than 25 years of direct experience in providing our clients with a variety of the highest quality home medical equipment and medical supplies.Personal experience & work skills consist of the following:- Customers first contact as they come into the store/business- Determine the demands of each customer/client regularly- Answered and quickly redirected up to 60+ calls per day- Managed office supplies, vendors, organized and upkeep the store- Restocked and ordered store inventory weekly- Examined clients’ insurance coverage, deductibles, possible insurancecarrier payments/remaining balances not covered under their policies whenapplicable- Verified clients eligibility and claim status- Responded to correspondence from insurance companies- Processed cash and credit payments rapidly and accurately- Assisted other departments with inventory, purchasing, and receiving- Receptively answered customer questions, help locate desired items- Worked closely with supplier representatives to purchase excellent product- Helped make deliveries and large equipment set up- Retained customer and supplier representative relationships Show less

- Managed the store, phones, customer walk-ins- Sales in-store/prospected and marketed to nursing/care homes- Supply driver/delivery, and medical equipment set-up

- Managed phone orders from clients/customers- Shipping and receiving- Delivery and dental equipment install/set-up to various dental offices- Extensive travelling for training