Strategic Leadership: Define and execute the company’s strategic plan, ensuring alignment with our short-term and long-term objectives. Lead from the front in all aspects of business operations to foster a culture of excellence and innovation.Business Development: Actively seek and establish strategic partnerships and alliances that offer mutual growth opportunities. Engage with potential clients and partners to expand our network and influence.Client Relations: Oversee client engagement strategies, ensuring that Echelon Solutions not only meets but exceeds client expectations in service delivery. Maintain high retention rates and foster long-term relationships.

● Launched comprehensive partnership, B2B, & affiliate program structures, includingimplementing Standard Operating Procedures.● Closed partnership agreements with various companies across multiple industries:Healthcare, Travel, Health & Wellness, Fitness, Finance, Language Learning, HigherEducation, HR.● Established the membership perks & benefits platform, resulting in a cumulative membervalue of $57 million, without any acquisition costs.● Secured B2B sales partners contributing $2.7 million in annual revenue, with an averagedeal size of $250k - $300K.● Led planning & execution of activations & events that aided in the expansion of globalreach, increasing brand visibility in new markets.● Increased website traffic by implementing remote job board feature.● Leveraged HubSpot's adaptive testing capabilities to optimize marketing campaigns,enhancing AI-driven insights & improving engagement rates by 20% through personalizedcontent delivery.● Created department wide workflows via HubSpot that included multi-view dashboards andautomated data reporting.● Led the integration of Klarna Payments, enhancing user experience & increasingtransaction efficiency by 30%● Created new lead acquisition channels for both B2c and B2B via external partnershipplatforms.● Oversaw the Affiliate Marketing program and participants resulting in steady non-traditional revenue generation.● High proficiency in SaaS platforms: Google Suite, Apollo.io, LinkedIn Sales Navigator,Magentrix, HubSpot, Salesforce, and Slack.

● Developed membership structure which included a fully comprehensive & robust rewards & loyalty program.● Developed products & customer experiences that diversified the company's portfolio & generated revenue.● Engaged with customers regularly through direct communication channels & survey feedback to understand unique needs.● Created a framework for the community engagement team that included IRL events, digital webinars, & social media interactions.● Hired, supervised, mentored, & developed vital team members, building a high-performing team.● Managed a special event team of diverse individuals worldwide to execute community engagement projects.● Fostered an inclusive, multicultural team environment, driving innovation & high performance.● Generated profit margin for all products created that averaged 30%.● Managed department budget & effectively negotiated with vendors & partners to prioritize cost savings.● Worked closely with the CPO & CEO on community engagement strategies that translated to 80+ NPS scores.● Implemented data-driven strategies to enhance program effectiveness & participant engagement.● Served as a persuasive public face of the organization, embodying the mission & values.

1. Launched the events platform for a fully digital nomad community and customer base.2. Created the framework on Digital and In Real Life events.3. Oversaw the creation and launch of premier bi-annual festival event; Remote Year Nation Fest4. Executed a 4 day, 3 night festival where profit and margin targets were both achieved.

● Partnered with internal stakeholders & external contacts to fulfill complex travel requests & problem-solve when needed.● Secured partnership contracts and managed accounts with leading travel vendors such as Delta Airlines, American Airlines, United, Emirates, & British Airways, as well as hotel vendors including Hilton & Marriott, along with VIP luxury accommodations like BLS limo, enhancing partnership management and ensuring seamless travel experiences for high profile tv and film productions.● Supported Travel Director in stakeholder engagement, education, & feedback sessions—incorporating new processes, workflows, & tooling.● Organized & led Travel Onboarding sessions for Productions & Production Accountants—including consultative advice on traveler safety, tax incentives, visas, & logistics.● Created project management SOP to ensure all components within the travel scope were executed & scalable.● Managed a contingent talent team of 20 booking agents across UCAN, EMEA, & APAC regions.● Provided expert travel advice to production tax & finance on local film incentives & rebates, often saving on average 20%-35%.

● Developed new COVID-19 Travel SOP for colleagues & clients.● Implemented up-to-date COVID-19 riders for Entertainment clients for efficient travel necessities & seamless experiences.● Coordinated with domestic & foreign vendors from hotels, rental cars, limousine services, & more.● Created a working database of personal vendors both domestically & abroad.● Managed coordinated all travel arrangements (air, lodgings, car rentals, car services, etc.) for major production studios, high-profile celebrity accounts, and professional sports teams, including HULU, Disney, E Entertainment, The New Orleans Pelicans, The Houston Rockets, The Los Angeles Sparks, Premier League, Tyler Perry Studios, MGM, and Paramount.● Managed relationships with travel agencies & vendors, negotiating contracts or rates with travel service providers & vendors.● Maintained company standard practices with clients across a multitude of colleague portfolios.● Saved clients on average 15%-25% by leveraging vendor relationships.● Served as an after-hours specialist assisting clients from different regions worldwide & time zones.

● Oversaw & organized the execution of the talent auditions & callback process.● Negotiated deal memos with talent & their respective agencies to meet non-union regulations.● Finalized the talent roster for the Las Vegas residency show, which included a full dancer cast of 10, & 6 choreographers & assistants.● Supervised rehearsal time & location for the Backstreet Boys, dancers, & choreographers.● Liaised & served as a point of contact from talent to production & management.● Created timelines & schedules for the Backstreet Boys/talent to adhere to to meet management & production deadlines.● Organized talent travel, lodging, timesheets, & miscellaneous requests for management use.

● Managed an operations team of 10+ and a promotions team of 8.● Created SOP model documents for daily, weekly, & monthly requirements & sales reports.● Managed all major social media outlets (Twitter, Facebook, Instagram) for all venues (16 total venues), updating daily.● Generated over $300,000 in sales in 2014 & $500,000 in 2015.● Coordinated internal team-building activities.● Updated the CRM & ensured account managers were aware of changes within clients & their profiles.● Informed customers about other products & services offered by sbe, including hotels & restaurants.

1. Build and maintained relationships with high level VIP clients and key personnel within sbe portfolio.2. Supervise the set-up, running, and break down of all events.3. Plan and manage the logistics of an event, including venue, guests count, catering, and marketing.4. Supervise production of printed materials and mailings – raising client return rate 30%.5. Assist wherever needed to ensure the success of all events and client satisfaction.6. Coordinate internal team building activities.7. Updated the CRM and ensured account managers were aware of changes within clients and their profiles.8. Let customers know about other products and services sbe offers.

● Built & maintained relationships with high-level VIP clients & key personnel within the sbe portfolio.● Liaised between client, AEG, & Levy Food Services.● Generated $1.7 million in member sales via private box suite packages.● Supervised the set-up, running, & breakdown of all events.● Planned & managed the logistics of events, including venue, guest count, catering, food & beverage, & marketing.● Tracked event expenses & reviewed the accuracy of invoices.● Supervised the production of printed materials & mailings, raising the client return rate by 30%.● Assisted wherever needed to ensure the success of all events & client satisfaction.

www.n9negroup.com/www.palmslv.com; Provided top of the line customer service to potential clients and pre-existing clients.Interacted daily with clients on a interpersonal level which allowed me to hone interpersonal communication skills.Raised Company profit by 5%Provided comfortable and affordable rated on Rooms, and suites.Booked Hotel Rooms and more.Assisted in the Planning and executing of Marketing plan which attracted over 45% of nontraditional clients for the Palms Resort, thus raising company profit exponentially.

http://www.makeitplainconsulting.com/; Conducted research and performed data analysis, gaining a good perspective on accounting methodologies.Scheduled meetings and phone conferences with potential partnering companies.

http://www.kvegas.com/; Convinced listener-ship to tune into the station frequently, as well as gain new listener-ship daily.Raised listener-ship 35%.Engage and interact with the public during civic events, rally, and social events.

Monitor and evaluate the stations quality and meet all programming requirements and regulations.Motivating and managing staff of 20+ to meet performance requirements and service quality.Oversee the daily operation of the station.Serve as on-air personality.